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Under supervision, provide service and portfolio support to Relationship Managers and Portfolio Managers,. This position requires multi-tasking skills, ability to prioritize assignments, master internal applications, and communicate with customers effectively.
The Client Services Manager will work with and provide support to the team’s Relationship Managers and Portfolio Managers. Primary responsibilities include assisting in the set up and maintenance of depository services and provide service and portfolio support to Relationship Managers and Portfolio Managers managing and supporting client portfolios. Build relationship with customers to enhance customer experience. This position requires multi-tasking skills and the ability to manage time effectively
We are currently seeking a Portfolio Officer who will be responsible for underwriting, credit monitoring, and portfolio management for the team. This position will be also responsible for retention and expansion of excising client relationship, analyze financial data to determine the merits of loan requests, recommend structure, as well as identify cross selling/refer opportunities of other deposit services.
As an East West Bank...
The General Services Specialist II assists in the daily operations of general services functions, including facilities support, vendor coordination, and administrative logistics. This role ensures that bank facilities and services are efficiently maintained and supports the needs of internal departments and service vendors.
The Head of IT Vendor Management leads the first-line vendor oversight function for all technology vendors and business-owned vendors with technology dependencies across the bank’s operating environment. This hands-on leader is responsible for end-to-end lifecycle management of critical and high-risk vendors supporting functions such as FX, Treasury, Mortgage, BSA/AML/KYC, CRM, Online Banking, Core Banking, Card Servicing, Loan Operations, Wire & Payments, Infrastructure, Risk & Compliance, and Regulatory Reporting.
Being the next generation Business Relationship Manager at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Business Relationship Manager, you will play a key role in:
- Improving the lives of our customers and the well-being of their...
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
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Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
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Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
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Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As an Associate Banker, you will play a key role in
- helping customers with their day-to-day financial needs
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Being the next generation Senior Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Sr. Relationship Banker, you will play a key role in
- managing, retaining, and acquiring long-lasting win-win...
Reporting to the Head of GTS Client Onboarding and Services, GTS Client Services Group Manager is responsible for managing the onshore & offshore client services team (call center & email) and processing team covering all business and commercial GTS clients at East West Bank. This role will be part of the GTS Client Onboarding and Services leadership team and will assist the department head in driving strategic and business transformation objectives across the business. This role will lead a team of ~35 onshore and offshore servicing professionals.
East West Bank is currently seeking a Bank Secrecy Act Lead (BSA) Analyst for our Anti-Money Launder Group. The Lead BSA Analyst will review new and existing customer accounts to ensure compliance with BSA and USA Patriot Act and to determine their risk rating profile, including both domestic and cross-border customers. The customer reviews include mitigating risk, identifying suspicious activity, escalate important issues, and working with relationship managers and account officers. The Lead BSA Analyst performs more complex reviews than BSA Analyst I/II and Senior Analysts and serves as an escalation point for guidance for those analysts when they encounter more complex...
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
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Management of risks in the first line of defense with close collaboration with all functions, including and not limited to Operations, Compliance, Risk and Audit. Establish robust controls to minimize the business risk while the bank goes through its growth journey. Establishing trusted advisory role and proactively acting on risks and ensuring strong governance of risks.
Under supervision, provide service and portfolio support to Relationship Managers and Portfolio Managers, by servicing Texas Client Relationship Mailbox. This position requires multi-tasking skills, ability to prioritize assignments, master internal applications, and communicate with customers effectively.
East West Bank is seeking a Customer Service Specialist I. The Customer Service Center Specialist performs a variety of customer service duties in a fast-paced call center environment to both internal and external customers. Provide excellent customer service to resolve diverse issues within the branch. As a Customer Service Center Specialist, you will present solutions based on individual customers’ needs.
East West Bank is currently accepting resumes for a Credit Analyst role on the Texas Commercial Healthcare Banking team in Dallas, Texas. Generally, this role is responsible for client financial/credit monitoring, financial spreading, covenant monitoring, financial analysis, underwriting and portfolio management of commercial banking relationships. The position will work closely with relationship managers, underwriters, portfolio managers, prospects and clients. Primary performance responsibilities include analyzing financial data to determine the merits of new lending opportunities, writing opportunity memos, assisting with preparation of loan packages, and monitoring client...
The Senior Private Client Associate plays a critical role in supporting senior Private Bankers (PBs) and Relationship Managers (RMs) in delivering exceptional banking services to high-net-worth (HNW) clients. This position requires a high level of professionalism, attention to detail, and the ability to manage complex client needs with discretion and efficiency.
The Mortgage Collections Supervisor oversees a team of collectors, ensuring daily operations comply with regulations and company policies. Key responsibilities include training, evaluating staff, monitoring performance, and managing daily collection activities. The role also involves handling difficult accounts, preparing reports, and developing strategies to improve collection efforts and increase recovery rates.