East West Bank is seeking a highly experienced AI Governance to lead the design, implementation, and operationalization of the bank’s enterprise AI governance framework. This role is designed for a hands-on governance leader with deep expertise in AI governance, data governance, risk management, and regulatory compliance within highly regulated industries. The ideal candidate combines practical implementation experience with strong understanding of AI/ML technologies, enterprise controls, data risk, model risk, operational governance, and responsible AI practices. The role will partner across business, technology, data, legal, risk, compliance, audit, and operations teams to establish...
Job ID
2026-13217
Category
Banking Operations/Back Office
Position Type
Full-Time
Location
US-CA-Pasadena | US-NY-New York | US-TX-Houston
East West Bank is seeking a highly experienced AI Governance to lead the design, implementation, and operationalization of the bank’s enterprise AI governance framework. This role is designed for a hands-on governance leader with deep expertise in AI governance, data governance, risk management, and regulatory compliance within highly regulated industries. The ideal candidate combines practical implementation experience with strong understanding of AI/ML technologies, enterprise controls, data risk, model risk, operational governance, and responsible AI practices. The role will partner across business, technology, data, legal, risk, compliance, audit, and operations teams to establish...
Job ID
2026-13216
Category
Banking Operations/Back Office
Position Type
Full-Time
Location
US-CA-Pasadena | US-NY-New York | US-TX-Houston
East West Bank is seeking a highly experienced Payment Technology Strategy & Execution to lead the bank’s next-generation payments modernization and international payments strategy.
This executive leadership role is designed for a hands-on payments transformation leader with deep expertise in cross-border banking, payment infrastructure, operational execution, and emerging payment technologies. The ideal candidate combines strategic vision with practical implementation experience across modern payment ecosystems, including SWIFT, ISO...
Job ID
2026-13215
Category
Banking Operations/Back Office
Position Type
Full-Time
Location
US-CA-Pasadena | US-NY-New York | US-TX-Houston
East West Bank is seeking a highly experienced Payment Technology Strategy & Execution to lead the bank’s next-generation payments modernization and international payments strategy.
This executive leadership role is designed for a hands-on payments transformation leader with deep expertise in cross-border banking, payment infrastructure, operational execution, and emerging payment technologies. The ideal candidate combines strategic vision with practical implementation experience across modern payment ecosystems, including SWIFT, ISO...
East West Bank is seeking a Customer Service Specialist I. The Customer Service Center Specialist performs a variety of customer service duties in a fast-paced call center environment to both internal and external customers. Provide excellent customer service to resolve diverse issues within the department. As a Customer Service Center Specialist, you will present solutions based on individual customers’ needs.
This position is a full-time role with a regular schedule of 10am to 7pm. Saturday availability is required.
The Team Lead Underwriter will play a critical role in supporting the daily operations of the mortgage underwriting team. This position requires strong analytical and decision-making capabilities to assess credit risk and make sound underwriting decisions. The successful candidate will provide clear guidance to team members, effectively resolve conflicts, and communicate underwriting decisions and loan stipulations with clarity and precision to sales teams, processing staff, borrowers, and management.
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in:
- Managing, retaining, and acquiring long-lasting win-win relationships with our...
Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Branch Operations Lead, you will play a key role in:
- Assisting customers with their financial needs such as cash...
This position is responsible for managing a high volume of assigned Global Treasury and Payments (GTP) portfolio clients in an efficient and effective manner, while proactively evaluating opportunities for potential revenue lift.
This position is responsible for the acquisition of new deposits and treasury management business with existing East West Bank (EWB) commercial and business client relationships (credit-only or non-operating relationships) or new-to-Bank clients, as well as growing the revenue and retention of assigned portfolio in the existing Global Treasury and Payments book of business.
This position is responsible for managing a high volume of assigned Global Treasury and Payments (GTP) portfolio clients in an efficient and effective manner, while proactively evaluating opportunities for potential revenue lift.
The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede loan progression.
This role also oversees the administration of the Bank’s Mortgage Loan Originator (MLO) licensing and registration program, ensuring full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act, Nationwide Multistate Licensing System (NMLS) requirements, and applicable federal and state regulations.
The Default Servicing Process Optimization Lead will be responsible for driving operational excellence, process transformation, and governance effectiveness across the mortgage default servicing organization. This role partners closely with Servicing Operations, Risk, Compliance, Technology, Finance, Legal, Vendor Management, and Executive Leadership.
The ideal candidate combines expertise in operational excellence, process engineering, governance, change management, and project leadership within complex mortgage servicing and regulatory environments. This includes deep experience across foreclosure, bankruptcy,...
The Loan Administrator Team Lead is responsible for providing guidance and technical support to Loan Closing Administrators and Associates, performing syndicated and complex commercial loan closing activities. This position requires a comprehensive understanding of loan syndications, complex and specialized commercial lending products, regulatory requirements, credit policy, collateral, insurance, and loan servicing requirements.
East West Bank is currently seeking a SBA Business Development Manager. This position is responsible for marketing a full range of banking services to SBA loan eligible businesses with emphasis on client contact, origination, and underwriting. Incumbent will work directly with customers in providing more complex loans associated with the SBA and other federal or state government loan guarantee programs.
East West Bank is currently seeking a SBA Business Development Manager. This position is responsible for marketing a full range of banking services to SBA loan eligible businesses with emphasis on client contact, origination, and underwriting. Incumbent will work directly with customers in providing more complex loans associated with the SBA and other federal or state government loan guarantee programs.
East West Bank is currently seeking a SBA Business Development Manager. This position is responsible for marketing a full range of banking services to SBA loan eligible businesses with emphasis on client contact, origination, and underwriting. Incumbent will work directly with customers in providing more complex loans associated with the SBA and other federal or state government loan guarantee programs.
The SBA Manager will be responsible for the growth, profitability, and management of the Bank’s Small Business Administration (SBA) loan portfolio. Work closely with our branch partners with originating and managing SBA loans throughout the application and underwriting process. Responsible with maintaining the integrity of the SBA loan origination process and be required to have a thorough understanding of SBA loan submission procedures. Assure that quality service is provided to the internal and external customers, and will be focused on revenue growth, business model execution, sales performance, sound risk practices, and external and internal customer...
The Loan Disclosure Desk Specialist is responsible for preparing, reviewing, and managing the timely delivery of loan disclosure packages in compliance with federal, state, and investor regulations. This role ensures the accuracy of loan data, adherence to TRID requirements, and supports the overall loan origination process by coordinating with internal teams to meet critical regulatory timelines.
The Loan Entry Specialist will support Disclosure Desk in reviewing loan applications to ensure completeness and accuracy. This role plays a critical part in maintaining the efficiency and quality of the loan processing function.
