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East West Bank is seeking a Customer Service Specialist I. The Customer Service Center Specialist performs a variety of customer service duties in a fast-paced call center environment to both internal and external customers. Provide excellent customer service to resolve diverse issues within the branch. As a Customer Service Center Specialist, you will present solutions based on individual customers’ needs.
The Second Line of Defense Operational Risk Manager will be responsible for credible challenge review, analytics reporting and support in the buildout of the firmwide Risk and Control Self-Assessment (RCSA) program. The Risk Manager will be responsible for working within the Enterprise Risk Management (ERM) team and partner with the first line of defense risk managers/control testers to conduct consistent and effective review of RCSAs across the organization, testing results of control design and effectiveness, and provide the reporting, tracking of results and help identify remediation plans accordingly.
We are currently seeking a Senior Premier Client Services Associate. The Client Services Associate will under supervision, provide service and portfolio support to Relationship Managers and Portfolio Managers managing and supporting client portfolios. Build relationship with customers to enhance customer experience. This position requires multi-tasking skills and the ability to manage time effectively.
The First Line of Defense Senior Risk Analyst will work within the Bank’s first line of defense risk management function and will support the execution of the first line of defense risk management program. The Senior Analyst will work with the first line of defense managers and team leaders to conduct consistent and effective testing of control design and effectiveness.
This role requires an individual with...
The Second Line of Defense Risk Manager will work within the Bank's Enterprise Risk Management function and will be responsible for credible challenge and testing of the first line of defense's Risk and Control Self-Assessments (RCSA), programs, and functions to ensure inherent risks are adequately identified, the related control(s) are properly designed and mitigates the inherent risk, and such controls
Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As an Associate Banker, you will play a key role in
- helping customers with their day-to-day financial needs
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Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As an Associate Banker, you will play a key role in
- helping customers with their day-to-day financial needs
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Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As an Associate Banker, you will play a key role in
- helping customers with their day-to-day financial needs
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Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
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Being the next generation Business Relationship Manager at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Business Relationship Manager, you will play a key role in:
- Improving the lives of our customers and the well-being of their...
We are currently seeking a Senior Manager Model Risk Management reporting to the Head of Model Risk Management to supplement our growing model risk function to oversee model risk governance and model validations. This role will require working and communicating with individuals throughout the institution regarding risk analysis, project management, collaborating with business units in developing risk management and governance frameworks related to model risk. Model Risk Management is a second line of defense function residing within the Enterprise Risk Management department. This role will also regularly act as a consultative resource to the first and second line of defense,...
Design, build, deploy and support global network security infrastructure. Perform and maintain day-to-day Network Security operations. Proactively monitoring, analyze, and troubleshooting to ensure the Bank's network security infrastructure is running optimally, high availability, and a secure environment. Participate and collaborate among internal departments and external vendors to implement solutions to fulfill business objective and requirements.
We are currently seeking an Enterprise Risk Analyst within the bank’s second line of defense with specialized expertise in financial risk management. This role will be responsible for providing expert guidance, credible challenge, and effective oversight of market risk, liquidity risk or capital management to first line partners and their activities where warranted. The position is within the Enterprise Risk Management function and the role will be responsible for assisting in the development and implementation of the bank’s financial risk management framework opine upon the effectiveness of first and second lines of defenses’ risk management practices for risk...
We are seeking a Senior Systems Engineer to interface and partner with key business and technologyteams to understand business processes and requirements in order to design
Being the next generation Assistant Branch Manager at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch and high-tech relationship banking experience across all customer touchpoints.
As an Assistant Branch Manager, you will play a key role in:
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Being the next generation Senior Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Sr. Relationship Banker, you will play a key role in
- managing, retaining, and acquiring long-lasting win-win...
We are seeking a Senior Systems DevOps Engineer with broad experience working in a Hybrid Cloud/On-Prem environment and the ability to design and develop cross technology solutions. As a valuable East West Bank team member, your duties (not limited to) will include:
East West Bank is currently seeking a Senior Bank Secrecy Act (BSA) Analyst for our Customer Risk Management Group. This person will report up to our FVP/Customer Risk Management Manager in our Pasadena location. The Senior BSA Analyst will review new and existing customer accounts to ensure compliance with BSA and USA Patriot Act and to determine their risk rating profile. The customer reviews include mitigating risk, identifying suspicious activity, escalate important issues, and working with relationship managers and account officers.
The Loan Servicing Specialist IV is responsible for the more complex activities within Loan Servicing with all related research and compliance with applicable laws and regulations. The position may be responsible for Loan Sales/Purchases and its Investor Reporting. The position may include responsibilities for the troubled debt transaction processing including restructuring, charge-off, non-accrual and shadow accounting. Responsibilities include research and monitoring in any of the activities relating to Loan Servicing such as; Tickler Monitoring, Credit Bureau reporting and disputes, loan restructuring, IRS reporting, etc.
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
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