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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking an Customer Service Lead. This position will assist customers at the Branch or over the phone with their financial needs such as cash withdrawals, deposits, transfers and loan payments. Supervises Customer Service Representative and provides guidance and approvals as needed.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Customer facing support to provide financial products and services for branch customers in a wide range of banking products and services including safe deposit box management, merchant/vault and ATM processing; foreign currency exchange
- Provides access and information to customers about the many products and services East West Bank offers
- Refers customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross sell bank products
- Resolves escalated client complaints/issues promptly and effectively
- May assist Manager in training customer services representatives to effectively identify quality referral opportunities and to provide ongoing training regarding sales campaigns, compliance and other bank wide communication as needed
- Performs other duties as assigned.
- Qualifications/Requirements:
- High school diploma or general education degree (GED)
- 2 or more years of Customer Service, Teller or Sales experience within the Banking and/or Financial Service industry
- Strong working knowledge of branch operations required
- Familiarity with standard branch technology and teller equipment
- Strong problem solving, decision-making and customer service skills
- Ability to follow standard operating policies and procedures
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Financial Consultant
To meet personally with clients to assess their financial situation in order to present a financial plan that includes both short- and long-term financial goals. Consultants will help clients with financial planning decisions for retirement, education, day-to-day expenses and investments. They will meet regularly with clients to assess how life changes such as marriage, job change or the birth of a child will affect the client's financial plan.
Duties (not limited to):
- Assesses clients' financial situation by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, and estate planning, evaluating risk tolerance.
- Markets services by asking for referrals from current clients, meeting prospects at community functions, responding to inquiries, developing promotions, presenting financial planning seminars.
- Develops financial strategies by guiding client to establish financial goals, matching goals to situation with appropriate financial plans.
- Obtains clients' commitment by explaining proposed financial plans and options, explaining advantages and risks, providing explanations, alleviating concerns, answering questions.
- Monitors clients' financial situation by tracking changes in wealth and life circumstances, analyzing financial plan results, identifying and evaluating new financial strategies, recommending changes in goals and plans.
- Provides financial management information by preparing financial status analyses and reports.
- Updates job knowledge by tracking financial markets, general economic conditions, and new financial products, participating in educational opportunities, reading professional and technical publications, maintaining personal networks, participating in professional organizations.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Consultants may be required to be licensed to buy and sell financial products such as insurance policies, stocks and bonds.
- May be required to travel or to work non-traditional hours to meet with clients in their homes or businesses.
- Consultants may be asked to offer financial planning classes or seminars to reach out to potential clients.
- Other projects as assigned by management.
Qualifications/Requirements:
- Bachelor or graduate degree in accounting, finance, business or management
- Minimum 5-7 years’ experience in Financial Planning/Consulting, Financial Strategy, Analysis and Business
- Financial licenses/state registration as required (L&H, FINRA Series 7 and 66)
- Financial Software knowledge
- Experience in Corporate Finance, Financial Diagnosis, Financial Operations a plus
- Travel required (between branches or conduct business meetings offsite with client)
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking an Assistant Branch Manager. East West Bank is currently seeking an Assistant Branch Manager (ABM) who will be responsible for supporting the Branch Manager (BM) in leading a branch team to achieve sales, service, and operational excellence. The Assistant Branch Manager will assist in building and expanding commercial and retail sales relationships along with being accountable for branch sales results. The ABM will assist in mentoring and developing branch operations staff.
As an East West Bank employee; you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Reinforcing East West Bank’s Vision, Mission, and Values through words and actions.
- Work directly with customers to build relationships, uncover, and satisfy their financial needs
- Achieving operational excellence at all times by ensuring that ALL staff members comply with Bank Policies and Procedures, the Bank Secrecy Act, the Gramm-Leach-Bliley Act (Privacy), Fair Lending regulations, and other state and federal regulations.
- Ensuring the branch achieves the highest level of efficiency by overseeing daily operational performance of Customer Service Leads, Senior Customer Service Representatives, and Customer Service Representatives.
- Enhancing customer satisfaction by consistently engaging and connecting with customers to exceed service expectations in timely manner and by effectively resolving problems.
- Plan, coordinate, and monitor the overall activities and operations of the branch
- Performing the Branch Manager’s supervisory and operational responsibilities during his/her absence by making sound decisions and motivating team members to build exceptional teamwork to maintain winning attitude and positive behavior.
- Getting involved with local organizations and participating in local community events to introduce and expand East West Bank’s relationships and reputation.
Qualifications/Requirements:
- Minimum of 3-5 years previous management experience
- Bachelor's Degree or equivalent preferred
- May manage one or more subordinate supervisors who supervise employees through the branch
- Responsible for the overall direction, coordination, and evaluation of branch activities
- Commercial lending experience
- Excellent communication skills (verbal, non-verbal, as well as written)
- Excellent customer service skills, ability to communicate clearly with customers’
- Ability to work independently, as well as with a team East West Bank is an equal opportunity employer.
- Ability to work a flexible schedule including weekends.
- Ability to build effective relationships with customers, staff and members of the community.
- Strong problem solving and decision-making skills.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Deposit Operations Quality Assurance Manager within our Centralized Operations group. This individual will support Retail Banking, Business Banking, Deposit Operations and BSA groups with compliance oversight, risk management, internal audits, policy creation, product management, and project management. The role includes enhancing the businesses ability to anticipate and manage compliance and operational risks effectively. The role also includes provision of expertise, advice and counsel to executives and senior management with a particular focus on supporting and advising on the implementation of risk governance based on regulatory requirements.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
·Working closely with business units to provide subject matter expertise (SME) and support for regulations, compliance, audit reporting, risk policies/procedures, and identifying risk gaps in processes;
·Analyzing, interpreting, and recommending through formal proposals to bank management on new and effective ways to improve compliance/regulatory adherence, audit results, quality assurance, loss mitigation, and processes;
·Drafting new procedures, policies, and training materials related to regulations and compliance;
·Coordinating with Corporate Compliance and Enterprise Risk Management to improve Bank’s risk management programs for Retail and Operations groups;
·Possibly training and guiding the work of less experienced associates with regulation and compliance; and
·Supporting multiple large to medium size initiatives simultaneously.
To be considered, we are seeking the following:
- Minimum 5 years of progressive experience in Banking/Financial Services preferably in a risk management compliance officer role;
- Solid understanding of risk management;
- Experience in risk analysis and interpretation of regulation or regulator (e.g. FRB) examinations;
- Proficiency with key PC software (Word, Excel, PowerPoint, Visio, Access, Project);
- Project management, planning, and organizational skills;
- Product management experience such as pricing, competition analysis, and compliance adherence;
- Strong oral communication and presentation skills;
- Strong influencing skills;
- Comfortable with rapid pace and ambiguity; and
- Ability to work independently and with a cross functional teams.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Relationship Manager to help develop, manage & grow a diverse loan and deposit portfolio to meet established individual, departmental and bank's financial goal.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Generate new leads for US-China cross border private equity and private debt firms, that result in incremental loan outstanding, fees, and deposit balances;
- Structure debt solutions that are sufficiently innovative to attract new clients;
- Manage the underwriting, due diligence, documentation and booking process;
- Develop broader relationships by coordinating a complete package of banking solutions, including treasury management products, international banking opportunities, etc.
- Provide customer services during business hours in China
Qualifications/Requirements:
- 6+ years' of banking experience with a minimum of 3 years' of direct portfolio/client management experience and a strong background in the banking private equity firms;
- Strong academic background and analytical skills
- Prior experience in underwriting, portfolio management and business development
- Experience in the dealing with a wide array of corporate clients and the entrepreneurs with different credit structures, an da thorough knowledge of financial services and products;
- Ability to quickly build credibility, close deals and win relationships from competitors in order to generate incremental loan outstanding, fees, deposit balances;
- Understanding of firm structures, and of the respective markets of private equity and debt sub-segments, including fund of funds, energy, venture capital, mezzanine, etc.
- Knowledge of contracting, negotiating, and change management;
- Demonstrated ability in high level effective communication and presentation skill, including the ability to effect desired results in the back-office and product areas of the bank;
- Highly motivated in becoming a member of a growing business unit with focus on SME and cross-border lending
- Highly develop ability to work and communicate effectively with credit, as well as with all levels or management throughout the organization
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Relationship Manager to help develop, manage & grow a diverse loan and deposit portfolio to meet established individual, departmental and bank's financial goal.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Generate new leads for US-China cross border private equity and private debt firms, that result in incremental loan outstanding, fees, and deposit balances;
- Structure debt solutions that are sufficiently innovative to attract new clients;
- Manage the underwriting, due diligence, documentation and booking process;
- Develop broader relationships by coordinating a complete package of banking solutions, including treasury management products, international banking opportunities, etc.
- Provide customer services during business hours in China
Qualifications/Requirements:
- 6+ years' of banking experience with a minimum of 3 years' of direct portfolio/client management experience and a strong background in the banking private equity firms;
- Strong academic background and analytical skills
- Prior experience in underwriting, portfolio management and business development
- Experience in the dealing with a wide array of corporate clients and the entrepreneurs with different credit structures, an da thorough knowledge of financial services and products;
- Ability to quickly build credibility, close deals and win relationships from competitors in order to generate incremental loan outstanding, fees, deposit balances;
- Understanding of firm structures, and of the respective markets of private equity and debt sub-segments, including fund of funds, energy, venture capital, mezzanine, etc.
- Knowledge of contracting, negotiating, and change management;
- Demonstrated ability in high level effective communication and presentation skill, including the ability to effect desired results in the back-office and product areas of the bank;
- Highly motivated in becoming a member of a growing business unit with focus on SME and cross-border lending
- Highly develop ability to work and communicate effectively with credit, as well as with all levels or management throughout the organization
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking an Elite Banking Associate. The Elite Banking Associate will assist customers at the Branch or over the phone with their financial needs such as cash withdrawals, deposits, and loan payments.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Offering solutions to help meet their financial goals.
- Providing access and information to customers about the many products and services East West Bank offers.
- Referring customers to Relationship Managers for other products and services.
Qualifications:
- Entry level; 1 – 2 years of sales, retail or service experience and the desire to learn the Banking industry.
- Experienced associates; 2 – 4 years or more of Customer Service, Teller or Sales experience within the Banking and/or Financial Services Industry.
- Desire to help others.
- Good listening and problem solving skills.
- Strong attention to detail, accounting, and computer skills.
- Professional and courteous communication skills.
- Previous cash handling is a plus.
- Integrity and accountability.
#CB
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking an Elite Banking Associate. The Elite Banking Associate will assist customers at the Branch or over the phone with their financial needs such as cash withdrawals, deposits, and loan payments.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Offering solutions to help meet their financial goals.
- Providing access and information to customers about the many products and services East West Bank offers.
- Referring customers to Relationship Managers for other products and services.
Qualifications:
- Entry level; 1 – 2 years of sales, retail or service experience and the desire to learn the Banking industry.
- Experienced associates; 2 – 4 years or more of Customer Service, Teller or Sales experience within the Banking and/or Financial Services Industry.
- Desire to help others.
- Good listening and problem solving skills.
- Strong attention to detail, accounting, and computer skills.
- Professional and courteous communication skills.
- Previous cash handling is a plus.
- Integrity and accountability.
#CB
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The NOC Engineer II oversees day-to-day Network Operations process in order to ensure network and systems are performing optimally and available to our business users. The engineer needs to junior staff adheres to department and company procedures to maintain stability and availability for our company systems.
The position also interfaces between customer & corporate IT entities for notifications, escalations, problem determinations & resolution for all system related issues. It requires the ability to collaborate in making important decisions on technical solutions, when performing all global Data Center/Network Operations functions. The department is operational 24/7. Shift schedule 5pm-2am Monday-Friday.
QUALIFICATIONS/EXPERIENCE:
- 3+ years of IT experience. Must be able to adapt to change with new technology and procedures in a fast pace environment. Able to work with minimal supervision and handle multiple concurrent tasks and projects.
Qualifications
- Project Management - Able to lead or assist with IT Projects.
- Documentation – Strong support documenting procedures and diagrams (using Visio) supporting Data Centers and NOC.
- Time Management – Ability to prioritize work load and manage outages
- Escalations – Analyze and troubleshoot alerts to quickly determine course of action
- Process Improvement – Always look for process improvement within NOC and for IT team.
- Strong communications - Strong written skills to send communication to all levels in the organization. Strong verbal skills adhering to company’s customer centric values and professionalism. Able to moderate conference calls to address conflict with others constructively to resolve issues and outages.
- Strong team player – Oversees junior employees to ensure procedures are adhered in the NOC and cross-train to enhance skill-set with peers
- Familiar with ITSM ticketing system using Cherwell.
- Flexible schedule – Looking for mid shift from 3pm to 12am or night shift from 11pm to 8am (including occasional travel).
Technical skills and Troubleshooting
- Strong with diagnosing IT alerts, events or issues daily.
- Solid background working with systems, networking and hardware. e.g. Cisco routers, switches, UCS blades, Pure, Nimble and systems such as Windows 2008, 2012, 2016 server and IOS.
- Familiar with monitoring tools such as Omni, Splunk, VROPS and Extrahop.
- Familiar supporting Data Center facilities and Disaster Recovery sites – able to assess power and cooling needs and design layout as needed
- Familiar with enterprise backup systems (eVault)
- Experience with Virtual Servers such as VMWare and vMotion process
Daily Operations
- Monitor and respond to alerts and current issues concerning IT operations and services.
- Respond, track and resolve issues with ticketing system and follow problem management guidelines.
- Work with vendors for maintenance, testing and repair IT systems and circuit issues.
- Direct and provide functional direction to Information Technology staff (Support Technicians and Senior Systems Technicians).
- Recommends, authors, publishes, and maintains Data Center & Network Operation Policy, Procedures, Standards and Guidelines.
- Ability to provide guidance instructing vendors to assist in remote tasks at data centers.
- Familiar with IT Change Management and Problem Management process.
- Support Asia IT Infrastructure
Preferred Qualifications
CCNA certification
MCSE
Bachelor’s degree or above
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Syndicated and Leveraged Finance Group focuses on lead-agented, active book runner roles. The group works with relationship management teams to ensure the marketability of transactions, primarily structure and pricing. Members of the syndicate team maintain an active dialogue with the market provide current updates to both internal and external clients, and support pitching activities in pursuit of new financing opportunities. Structure and pricing guidance is regularly supported by an analysis of comparable financings (comps) and market sounding. The group is further responsible for developing a syndication strategy in support of the credit approval process. Additionally, the group is responsible for the preparation of marketing material such as Confidential Information Memoranda ("CIM"), lender presentations, term sheets, and mandate letters.
These documents which provide an overview of the company, the proposed facilities and the investment considerations are used by potential lenders/investors to analyze the credit and seek their internal approvals to commit to the financing. The group also maintains administrative agent responsibilities on a post-closing basis.
The Associate utilizes a higher degree of independence than an Analyst. Assists the Syndicated and Leverage Finance Group with the syndication process including; researching market intel, drafting credit support memos, reviewing recent deals closed in the market and identifying potential investors (banks/financial Institutions) when EWB is acting as Agent/Lead Arranger. Able to comprehend basic credit and structuring concepts. Understand high level syndications process, including putting together marketing materials such as pitch books, term sheets, and mandate letters. Works with Syndications Managers to monitor accounts from an Agency Services perspective, correspond with participating lenders in bank groups, identify potential credit issues, and confirm proper loan documentation.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking an Associate Campaign Manager. This person is responsible for the planning, execution, tracking, and optimization of the Bank's multi-media marketing activities. The ideal candidate will be working with internal and external business partners across multi-functional areas to strategize and implement marketing campaigns. You will also be responsible for managing and reporting analytics for the Bank's overall in-market advertising activities. We are looking for a candidate that is creative, data-driven, and would enjoy working in a dynamic environment with a team-driven culture.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking an Elite Banking Associate. The Elite Banking Associate will assist customers at the Branch or over the phone with their financial needs such as cash withdrawals, deposits, and loan payments.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Offering solutions to help meet their financial goals.
- Providing access and information to customers about the many products and services East West Bank offers.
- Referring customers to Relationship Managers for other products and services.
Qualifications:
- Entry level; 1 – 2 years of sales, retail or service experience and the desire to learn the Banking industry.
- Experienced associates; 2 – 4 years or more of Customer Service, Teller or Sales experience within the Banking and/or Financial Services Industry.
- Desire to help others.
- Good listening and problem solving skills.
- Strong attention to detail, accounting, and computer skills.
- Professional and courteous communication skills.
- Previous cash handling is a plus.
- Integrity and accountability.
#CB
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Branch Manager. This position is responsible for business development and sales of bank products. Manages the branch and ensures effective management and that annual branch goals are met. Provides exceptional customer service to all clients. Partners with other product managers to refer other bank products to business partners. Maintains adherence to all policies and procedures to ensure compliance.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Plans, coordinates and monitors the overall activities and operations of a full service branch office, including tracking and monitoring sales and customer service performance against established plans and objectives
- Communicates with existing and potential customers in the branch and through outside solicitation efforts to introduce products and services to new consumers and commercial business
- Solicits customers, businesses, community, and civic organizations to generate new business; Conducts sales, service and products training to staff
- Develops branch business plan to ensure maximum profitability for targeted banking products
- Ensures that procedures for custody and control of assets, records, loan collateral, and securities are performed
- Prepares financial and regulatory reports required by law, regulations, and senior management
- Represents the bank at community functions and to community organizations to market and to promote bank’s products and services
- Oversees performance management of branch staff; Manages one or more subordinate supervisors who supervise other employees throughout the branch.
- Carries out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Performs other duties as assigned
Qualifications/Requirements:
- Bachelor’s degree required
- 5 Years of functional/professional experience
- 3 Years of supervisory or managerial experience
- Three to five years related experience and/or training including strong commercial lending or product knowledge.
- Ability to read, analyze, and interpret balance sheets.
- Ability to effectively present information and respond to questions from groups of managers, staff, customers, and the general public.
#CB
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is looking for a Risk Manager in our Asset Based Lending Department. The ABL Risk Manager will report to the SVP/Manager of Asset Based Lending. The risk manager will be responsible for managing the portfolio of lenders and working with external and internal clients to support the business.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
The Fraud Investigator reports directly to the Fraud Investigations Assistant Manager or Fraud Investigations Team Lead. Schedule flexibility and willingness to work extended hours, including occasional weekends, as needed to meet the needs of the department are required. Seeking a self-motivated individual with the ability to adapt to changing priorities. Must be analytical and focused with the ability to analyze documents and reports. A degree of creativity and lateral thinking is expected.
Key Responsibilities (not limited to)
- Investigate suspected fraud events and reduce potential loss exposure by being compliant with applicable policies and procedures
- Review detection reports that monitor suspicious activity
- Conduct analysis and research of account activity to assess levels of risk and detect fraudulent activity
- Utilize bank systems, resources, policies and procedures to evaluate accounts and situations that may require unique treatment and a specialized approach
- Interview victims, witnesses and/or suspects in order to obtain details of an incident
- Recommend actions related to the accounts and relationships
- Provide guidance to business partners to ensure appropriate actions are taken to mitigate losses and loss exposure
- Create and submit appropriate internal and external reporting of suspicious/fraudulent activity
- Assist department staff with daily work as necessary to keep department responsibilities within service level agreements
- Identify inaccuracies, inefficiencies or deviations and work with Fraud Investigations Assistant Manager or Fraud Investigations Team Lead to address
- May assist with validation testing for various departmental risk processes and technological upgrades
- Meet departmental goals satisfactorily
Qualifications
- Strong written and verbal communication skills
- Proficient in MS Word, Excel, Power Point and Outlook
- 1-2 years of experience in loss prevention/fraud investigation, preferably with a financial institution
- Experience with Check Fraud Claims
- Possess knowledge of BSA/AML/OFAC Laws/Regulations and comply with these laws and regulations.
- Ability to organize and prioritize multiple tasks while consistently meeting deadlines and delivering quality work
- Demonstrated success in a customer service role that included a commitment to exceptional service for internal and external contacts
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
As East West Bank expands to meet the needs of a broader base of consumers, we’re focused on going deep to rethink every element of the Digital Banking experience specifically tailored to our customers that have social and economic ties in the two largest economies of the world – US and China. To that end, we are launching a new digital startup in the heart of Silicon Valley where the talent pools and ecosystem of partners are. Our mission is to create a unique set of digital capabilities to revolutionize every day banking, targeting the needs of the globally connected citizens.
East West Bank is looking for an Enterprise Architect to contribute towards the success of our digital banking initiative. This person will be responsible for designing and building cloud service designs and process flow diagrams, which will integrate with technology platforms impacting customer acquisition, engagement, and retention. The right candidate will play a critical technology role in expanding our banking products, customer-centric services, and customer engagement in the digital channel. The right candidate will have the following experience and responsibilities:
- Enterprise architecture design experience of banking application development
- Ability to perform in depth discovery analysis of IT environments and create services estimate based on business requirements and desired outcome
- Experience with cloud-hosted integration solutions such as MuleSoft, Salesforce CRM, MS Azure data hub, and Adobe Cloud Marketing Suite
- Solid understanding of MVC architecture and object oriented JavaScript development experience like AngularJS, React, VUE, and jQuery
- Architectural design experience in API services
- Experience in architecting high visibility projects that interacts with multiple business lines and technology teams
- Review architecture design and provide direction on system integration capabilities
- Nice-to-have experiences include Server-side languages like PHP, Python, Ruby, Java, .Net and server technologies like Node.js, J2EE, and Apache
Basic Qualifications:
- Bachelor’s degree
- 10+ years field experience
- Minimum of 6 years of experience in architecting enterprise applications
- Experience with dynamic HTML, client-side scripting, web services and APIs
- Experience in managing high visibility projects
Applicants must demonstrate their ability to design enterprise technologies. Successful applicants will exemplify East West Bank ethical principles of uncompromising integrity, respect for others, and accountability for decisions.
Team members at East West Bank consistently demonstrate integrity and ethics, maturity and resilience; and inspire trust and confidence among their team. Our leaders are strong communicators who promote collaborative relationships, influence others, and value the diversity of backgrounds and ideas among their team.
