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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Responsibilities:
- Analyze and translate highly complex business requirements into extensible, scalable and maintainable enterprise applications, and assist in writing functional documents and technical specifications.
- Designing, developing, testing, implementing, and supporting ASP.NET and C# applications that are built to support and streamline business operations
- Design and Develop System Integration APIs for Digital Banking solutions
- Experience of developing solutions using development languages/frameworks such as C#, ASP.NET web applications and APIs.
- Design, develop and modify existing software applications/APIs and database to support various internal and external windows/web based systems.
- Convert business requirements into technical solutions using appropriate and applicable Microsoft application development technologies
- Evaluate, analyze and map business processes in collaboration with Digital Banking team to determine possible solutions to improve operational controls, efficiency, productivity and client experience.
- Create project plans, schedules, work breakdown structures, diagrams and flow charts.
- Implement all quality assurance processes including periodic reviews and transitions to ensure the end product fulfills the project objectives.
- Monitor and identify gaps in current processes and devise corrective measures to achieve quality assurance and software database security.
Qualifications:
- Bachelor’s degree in Computer Science or a closely related discipline.
- 8+ years of application development and implementation experience
- Strong server side programming in C#, VB.NET, ASP.Net development languages/frameworks
- Strong background in MS SQL Server and Azure Cloud implementation, Visual Studio, SQL Server
- Design, Develop, Test, and Support Micro Services and Web APIs.
- Strong programming experience in ASP.Net MVC, Micro Services/Web APIs.
- Exposure to enterprise API design and development frameworks such as Mule.
- Knowledge of client side programming like HTML5. CSS, JQuery, Angular JS, Bootstrap, Knockout JS, Angular 2 etc
- Excellent communication skills
- Strong customer service skills
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Responsibilities:
- Analyze and translate highly complex business requirements into extensible, scalable and maintainable enterprise applications, and assist in writing functional documents and technical specifications.
- Designing, developing, testing, implementing, and supporting ASP.NET and C# applications that are built to support and streamline business operations
- Design and Develop System Integration APIs for Digital Banking solutions
- Experience of developing solutions using development languages/frameworks such as C#, ASP.NET web applications and APIs.
- Design, develop and modify existing software applications/APIs and database to support various internal and external windows/web based systems.
- Convert business requirements into technical solutions using appropriate and applicable Microsoft application development technologies
- Evaluate, analyze and map business processes in collaboration with Digital Banking team to determine possible solutions to improve operational controls, efficiency, productivity and client experience.
- Create project plans, schedules, work breakdown structures, diagrams and flow charts.
- Implement all quality assurance processes including periodic reviews and transitions to ensure the end product fulfills the project objectives.
- Monitor and identify gaps in current processes and devise corrective measures to achieve quality assurance and software database security.
Qualifications:
- Bachelor’s degree in Computer Science or a closely related discipline.
- 8+ years of application development and implementation experience
- Strong server side programming in C#, VB.NET, ASP.Net development languages/frameworks
- Strong background in MS SQL Server and Azure Cloud implementation, Visual Studio, SQL Server
- Design, Develop, Test, and Support Micro Services and Web APIs.
- Strong programming experience in ASP.Net MVC, Micro Services/Web APIs.
- Exposure to enterprise API design and development frameworks such as Mule.
- Knowledge of client side programming like HTML5. CSS, JQuery, Angular JS, Bootstrap, Knockout JS, Angular 2 etc
- Excellent communication skills
- Strong customer service skills
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Responsibilities:
- Analyze and translate highly complex business requirements into extensible, scalable and maintainable enterprise applications, and assist in writing functional documents and technical specifications.
- Designing, developing, testing, implementing, and supporting ASP.NET and C# applications that are built to support and streamline business operations
- Design and Develop System Integration APIs for Digital Banking solutions
- Experience of developing solutions using development languages/frameworks such as C#, ASP.NET web applications and APIs.
- Design, develop and modify existing software applications/APIs and database to support various internal and external windows/web based systems.
- Convert business requirements into technical solutions using appropriate and applicable Microsoft application development technologies
- Evaluate, analyze and map business processes in collaboration with Digital Banking team to determine possible solutions to improve operational controls, efficiency, productivity and client experience.
- Create project plans, schedules, work breakdown structures, diagrams and flow charts.
- Implement all quality assurance processes including periodic reviews and transitions to ensure the end product fulfills the project objectives.
- Monitor and identify gaps in current processes and devise corrective measures to achieve quality assurance and software database security.
Qualifications:
- Bachelor’s degree in Computer Science or a closely related discipline.
- 8+ years of application development and implementation experience
- Strong server side programming in C#, VB.NET, ASP.Net development languages/frameworks
- Strong background in MS SQL Server and Azure Cloud implementation, Visual Studio, SQL Server
- Design, Develop, Test, and Support Micro Services and Web APIs.
- Strong programming experience in ASP.Net MVC, Micro Services/Web APIs.
- Exposure to enterprise API design and development frameworks such as Mule.
- Knowledge of client side programming like HTML5. CSS, JQuery, Angular JS, Bootstrap, Knockout JS, Angular 2 etc
- Excellent communication skills
- Strong customer service skills
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Responsibilities:
- Analyze and translate highly complex business requirements into extensible, scalable and maintainable enterprise applications, and assist in writing functional documents and technical specifications.
- Designing, developing, testing, implementing, and supporting ASP.NET and C# applications that are built to support and streamline business operations
- Design and Develop System Integration APIs for Digital Banking solutions
- Experience of developing solutions using development languages/frameworks such as C#, ASP.NET web applications and APIs.
- Design, develop and modify existing software applications/APIs and database to support various internal and external windows/web based systems.
- Convert business requirements into technical solutions using appropriate and applicable Microsoft application development technologies
- Evaluate, analyze and map business processes in collaboration with Digital Banking team to determine possible solutions to improve operational controls, efficiency, productivity and client experience.
- Create project plans, schedules, work breakdown structures, diagrams and flow charts.
- Implement all quality assurance processes including periodic reviews and transitions to ensure the end product fulfills the project objectives.
- Monitor and identify gaps in current processes and devise corrective measures to achieve quality assurance and software database security.
Qualifications:
- Bachelor’s degree in Computer Science or a closely related discipline.
- 8+ years of application development and implementation experience
- Strong server side programming in C#, VB.NET, ASP.Net development languages/frameworks
- Strong background in MS SQL Server and Azure Cloud implementation, Visual Studio, SQL Server
- Design, Develop, Test, and Support Micro Services and Web APIs.
- Strong programming experience in ASP.Net MVC, Micro Services/Web APIs.
- Exposure to enterprise API design and development frameworks such as Mule.
- Knowledge of client side programming like HTML5. CSS, JQuery, Angular JS, Bootstrap, Knockout JS, Angular 2 etc
- Excellent communication skills
- Strong customer service skills
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Senior Business Analyst. The Senior Business Analyst is responsible for supporting the Loan Operations business units in data analytics tasks, Operational Excellence initiatives, and design & implementation of medium- to large-scale projects. This position requires the individual to be a self-starter with excellent analytical and communication skills, have the ability to handle large amounts of data and design feasible solutions, act as a liaison between the solution end users and the business partners (such as IT, Change Execution, etc.) and/or 3rd party vendors.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Audit Lead. The Audit Lead will assist in preparation of audit reports on internal control deficiencies and recommend improvements; ensuring clarity, conciseness and issuance in a timely manner.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Private Banking Associate to work in a fast paced banking environment. The Private Client Associate will be a creative, entrepreneurial, team-oriented individual who bring intensity, integrity, intellectual curiosity and leadership potential to our team.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Answering general queries by telephone, email or in person
- Organize and accurately maintain filing
- Help support Private Client Advisor's daily operational functions / misc. projects
- Manage Private Client Advisor's calendar (scheduling, rescheduling, travel arrangements)
- Assist Private Client Advisor with client paperwork, compiling information for reports, printing and scanning documents.
- Help assist the Private Client Advisor to create, maintain, and implement business plans designed to identify revenue growth opportunities for new and existing clients. Manage the pre-call planning process and post-meeting debriefs.
- Adheres to bank policies, regulatory agency guidelines and CE requirements.
Qualifications/Requirements:
- At least 2 years of administrative support experience
- Proficient with Microsoft Office Package
- Excellent verbal and written communication skills
- Detail oriented
- Strong organizational skills and must be able to prioritize work with deadlines
- Ability to obtain Series 7 and 63 within 6 months.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
Reporting to the Director of Global Transaction Services (GTS) Operations the Commercial Services Banking Center (CSBC) Manager is responsible for the customer experience strategy of our growing sophisticated commercial customer base. The manager will contribute to positioning Bank as a global, integrated, transaction banking institution. A focused strategy on continuous improvement to the customer experience is essential to retain customers and be a market differentiator to support the banks deposit/loan growth. The CSBC manager is responsible for customer facing support interactions through the customer journey and enhancing the banks brand. Client experience is at the forefront of the role to differentiate and lead the industry with capabilities that provide a seamless and ease of executing business with clients. It will be key the CSBC team delivers best in class service for the duration of the relationship lifecycle from customer Account Onboarding, GTS Product Set Up, Training, and Servicing. Creating the right environment to delight customers and be the one stop shop for Private Equity, Entertainment, National Energy, and Cross Border is essential to growing the business by generating referrals and increasing revenue.
The CSBC manager will have oversight of the Commercial Services Virtual Branch operations. The manager will ensure associates are effective liaisons between EWB Legal, Risk Operations, Compliance and the relationship manager in deposit control agreement implementations. The Manager will be responsible for handling customer escalations and providing issue resolution within established guidelines, following department procedures and making sure to deliver within established service levels.
Key Responsibilities (not limited to)
- Put in place a proactive service model against our top clients with individuals that are assigned to specific client portfolios. This is very powerful from a service perspective, to provide customers a single point of contact. The stratification of the customer base will evolve into a dedicated high-level service model for the CSBC assigning associates to the most important customers by a group
- Continuous improvement and optimization of our processes, products, and service delivery. Improving customer experience increases customer satisfaction and loyalty, which in turn, increases customer lifetime value.
- Monitor call queues to ensure phones are covered efficiently and effectively.
- Put in place a project management methodology for complex large corporate customers to effectively focus the entire team across various functions to deliver the proposed onboarding experience.
- Customer journey mapping and process optimization design to effectively identify gaps or bottlenecks
- Establish mechanism to measure how well the bank meet/cater to individual customer needs and also measure the simplicity and ease of use of our products and services so other stakeholders gain the intelligence and take action.
- Utilize our tracking system to learn more about the customers need and behaviors in order to develop stronger relationships
- Implement and manage surveys, a good indicator of customer satisfaction is the Net Promoter Score (NPS).
- Assess the customer care and ensure the CSBC is adequately responding to complaints, concerns and suggestions for improvement.
- Collaborate with Operational excellence and other data analytics teams to digest various forms of communication and customer information and provide the GTS Operations Director an executive dashboard to monitor resources and extract customer intelligence useful to the business.
- Collaborate with the strategy office and be closely linked to the organization's strategic management function, in implementing and evaluating cross-functional decisions that will enable the bank to achieve its long-term objectives.
- Manage the virtual branch and liquidity product day to day operations. The CSBC Manager helps to ensure the team has the knowledge and skills to act as a relationship focused bankers for Niche and Strategic customers.
- Establish and monitor performance objectives; appraising performance and recommending rewards; ensuring employee training and development; acting as mentor and coach, counseling staff; hiring and terminating employees as necessary; establishing, by example, a work environment where employees are valued, and where solving customer issues and delighting the client are recognized and rewarded.
Qualifications
- This role requires a unique combination of skills, including strategic and critical thinking, proven ability to execute, negotiate, partner, and project management. The ability to communicate internally and externally and collaborate across diverse geographies, functions and lines of business is critical
- An adaptable Service Transformation Architect with proven process reengineering projects, service improvements, client segmentation improvements, and self-service opportunities to drive efficiency and client satisfaction
- excellent Judgement and decision making skills to rationalize the CSBC processes eliminating unprofitable exception processes
- Knowledge of the UCC code for Deposit Account Control Agreements and other customer Holding Escrow contracts is essential to mitigating operational risks when executing agreements.
- Familiarity with the latest industry security controls in commercial banking operations and business online banking. Ensuring our processes and practices are in compliance with all regulatory requirements (e.g., PATRIOT Act, CIP, CDD, CTP, Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting) and all related bank compliance policies and procedures.
- A minimum of 5 years in banking with a bachelor degree; master degree preferred or 15 years of banking experience
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking a Business Support Lead for the Centralized Operations Department (CO). This position will report to the Director, Centralized Operations and will be responsible for assisting the in managing diverse business functions such as: Monthly Production Reports, Department Scorecard, Incentive Program, Associate Scorecards, Overtime Reporting, Turnover Rates, Survey development, deployment, and analysis, expense reports, and all other Operational Reporting Metrics. Creation and maintenance of monthly Presentation Decks that highlight monthly accomplishments and results. Provide assistance with Communications both verbal and written. This position will require working with various business unit leaders within the CO Department, Banking Operations as well as across the bank.
Key Responsibilities (not limited to)
- Design and maintain KPI for CO as well as for individual business units under CO
- Manage internal and external action plans addressing KPI or core metrics
- Extensive involvement in planning, initiations, and implementation phase of all major initiatives
- Lead and manage multiple projects simultaneously and provide mentoring and coaching to associates
- Regularly provide project status updates to Leadership, project sponsors, and stakeholders
- Develop bank wide communications for CO
- May consult with senior management to define and manage projects that encompass and impact many business units
- Develop strong working relationship with cross functional management and team members
- Responsible for maintaining business continuity plans for CO
- Provide support in CO monthly financial reviews, analysis, and budgeting
- Assist with special projects from time to time
Qualifications
- 3+ years of experience with strong knowledge of financial industry, including: products, processes, platforms, and systems
- Working knowledge of general bank policies, programs, procedures, financial/accounting practices, Associate training, service quality, and business continuity
- Relationship management skills necessary to build relationships across business, technology, and operations spanning multiple lines of business
- Proficient with MS Project, Excel, Access, PowerPoint, Word, and VISIO
- Experience with Business process analysis and documentation
- Very strong oral communication as well as written and presentation skills
- Skilled at consensus building and conflict resolution management
- Comfortable with rapid pace and ambiguity
- Strong ability to influence results without authority
- Bachelor’s Degree required
- Must be able to demonstrate general project management knowledge
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $38.1 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a CRS Senior Specialist. The CRS Senior Specialist will be responsible for helping overall Frontline Teams exceed their goals. The Senior CRS Specialist partners with Relationship Managers, Account Officers, and Product Managers on delivering the highest level of excellent customer service to high net worth commercial customers. Communicates with clients and internal partners on regular basis via phone, email, and in-person. Independently researches and resolves any deposit account and treasury management service related issues/questions. In collaboration with Team Leaders, Relationship Managers, and internal business partners, meets client’s commercial and treasury account expectations. They will also raise the bar on how we support with Treasury Management products and account opening to effectively run as an elite one-stop shop. The Senior CRS Specialist conducts technical product demonstrations via phone and webinar as needed. They will respond to one-off internal partner or client queries on product capability. Responsible for executing Deposit Account Control Agreements and other key customer to bank contracts. Members of the Commercial Services Banking Center act as a personal banker and liaison between back office business partners and the relationship managers for all depository services, holding escrows, and other depository contracts. Utilizing leadership skills, the Senior CRS Specialist will ensure that peers have the tools, resources, and support to delight all customers. In depth knowledge of commercial banking operations, Day 2 commercial account servicing, deposit account control legal agreement, and new account documentation is required.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is seeking a Sr Managing Director & Head of PNW Market. The Sr Managing Director & Head of PNW Market oversees commercial lending activity for an industry vertical and/or geographic area. Manages and recommends lending objectives and practices. Responsible for large asset loan portfolios. Establishes lending goals and performance levels for specified commercial branches according to goals set by the organization.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is looking for a Project Portfolio Methodology Manager. The Project Portfolio/Methodology Manager leads two critical practice areas in the Enterprise Project Management Office (EPMO). First, project portfolio management (PPM) or the centralized management of our EPMO portfolio to enable executive management to meet organizational goals and objectives through efficient decision making and maximizing returns on the project portfolio. Secondly, EPMO project methodology management which provides project teams with a consistent and repetitive set of guiding processes and standards to initiate, manage, and control individual projects.
Primary Responsibilities – Project Portfolio Management
- Leads deployment and adoption of PPM process, tools, and templates.
- Provides ongoing PPM mentoring and coaching support to assist implementation of the PPM methodology, working closely with project sponsors, managers, and team members to increase knowledge and elevate performance through one-on-one coaching.
- Collects project portfolio inventory with assistance from Project Controls Analyst
- Champions the EPMO process for project selection and prioritization.
- Develops, tracks, and reports PPM metrics.
- Leads bank-wide portfolio prioritization and reprioritization reviews for all enterprise projects all in the U.S and Greater China, including business projects with or without an IT component.
- Assist EPMO Director to track and manage dependencies across multiple projects; leads escalation processes to make issues visible to stakeholders and leadership; drives resolution of dependency issues through the process.
Primary Responsibilities – Project Methodology Management
- Develops and maintains standardized project management methodology, processes, templates, guidelines, and procedures.
- Develops project repository standards.
- Serves as a subject matter expert for currently deployed EPMO project management processes and tools; mentors and provides guidance/training to project teams on formal project methodologies.
- Proactively identifies process improvement opportunities. Drives continuous process improvement via post-project reviews.
- Coordinates with Project Managers to insure all new projects are complying with the approved EPMO standard procedures.
- Leads the Bank’s overall project stage gate review process, through conducting readiness assessments to identifying gaps in readiness throughout the project life cycle.
- Ensures appropriate project hand-off and closure occurs, including holding the final post mortem / lessons learned sessions, and leveraging learnings to improve cross-team project practices.
Required Knowledge, Skills and Abilities
- Leadership: Significant experience in an EPMO leadership role; ability to engage with senior leaders to represent the EPMO and defend governance practices to maintain alignment with the Bank’s objectives and priorities.
- Program and Project Governance: Deep subject matter expertise in managing a complex portfolio encompassing both formalized programs, projects, and out-of-cycle requests.
- Data Analysis/Interpretation: Ability to convert general data and findings into applied, specific information and suggestions that add value to business planning and program evaluation.
- Program and Project Management: Ability to manage projects to ensure successful delivery (on time, within budget, meeting agreed upon success criteria) to establish clear goals and accountabilities. Also includes the ability to develop project plans, allocate resources, identify potential issues/risks and develop contingency plans.
- Key Performance Measures: Significant experience in developing comprehensive performance measures and metrics by which to assess program and project performance, looking at the Bank’s objectives and strategies, cost/spend data, quality, schedule, resources, return on investment, and other measurement variables. Leads performance review engagements.
- Program Lifecycle Disciplines: Strong knowledge of the integrated systems lifecycle development utilizing different – and sometimes – multiple development models (e.g., agile, waterfall, hybrid, etc.)
- Project Management Software: Proficiency in project scheduling and enterprise project management software applications which support the goals of the EPMO.
Education
- BA/BS in Business, Technology, or related field
- Active Project Management Professional (PMP) certification required
- Agile certification preferred
- Six Sigma and Lean certification preferred
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking an Human Resource Specialist located in Hong Kong.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Financial Analyst. The Financial Analyst will be part of the SEC/Regulatory Reporting and Accounting Policy team and responsible for the preparation of SEC and regulatory reporting filings.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $38.1 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Security Analyst I. The Security Analyst I will be responsible for maintaining and administering user accounts.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $38.1 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Allowance Analysis Lead. The Allowance Analysis Lead will manage the Allowance Analysis team of East West Bank’s Accounting Department. The position will also assist with special projects and initiatives of the Accounting Department, as needed.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Duties( not limited to)
- Cashing checks, processing deposits, withdrawals, transfers and loan payments
- Documenting larger deposits using Currency Transaction Reports
- Identifying and selling East West Bank products and services beneficial to customer needs
- Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
- Developing new customer relationships and opening new accounts for customers
Qualifications/Requirements
- At least one year of recent customer service experience
- At least one year of recent cash handling experience
- At least one year of previous teller experience
- At least one year of previous new accounts experience in a banking institution
- Excellent customer service skills
- Proficiency in Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
