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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Accounting Analysis and Reporting Lead. The Accounting Analysis and Report Lead will maintain ongoing collaboration with other members of the accounting and other departments to obtain and review schedules for the preparation of both internal reporting package and external filings, and to ensure transactions are captured appropriately in the financial statements.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Business Analyst. The Business Analyst will hold extensive knowledge of query language skills (SQL, PL/SQL, etc.) and background in statistical data analysis to help Third Party Risk Management department with ad-hoc data calls. This position will work at a strategic level with all team members of Third Party Risk Management as well as internal business and technical subject matter experts in the elicitation, documentation and management of data and business and systems requirements. The Business Analyst will be accountable to ensure the appropriate collection of data; documentation of information; and presentation of findings to the Head of Third Party Risk Management. The Business Analyst will provide ad-hoc query support, create reports, and provide support to users who use the Vendor Management System and data. The primary work location will be in El Monte, California.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Key Responsibilities
- Cash checks and process deposits, withdrawals, transfers, and loan payments
- Document larger deposits using Currency Transaction Reports
- Identify and sell East West Bank products and services that meet customers’ needs
- Address customer questions/concerns and refer to appropriate internal resources for resolution
- Identify fraudulent activity to prevent potential losses to the Bank
- Develop new customer relationships and open new accounts for customers
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 1 year of recent customer service experience
- 1 year of recent cash handling experience
- Excellent customer service skills
- Proficiency in Microsoft Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Key Responsibilities
- Cash checks and process deposits, withdrawals, transfers, and loan payments
- Document larger deposits using Currency Transaction Reports
- Identify and sell East West Bank products and services that meet customers’ needs
- Address customer questions/concerns and refer to appropriate internal resources for resolution
- Identify fraudulent activity to prevent potential losses to the Bank
- Develop new customer relationships and open new accounts for customers
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 1 year of recent customer service experience
- 1 year of recent cash handling experience
- Excellent customer service skills
- Proficiency in Microsoft Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Key Responsibilities
- Cash checks and process deposits, withdrawals, transfers, and loan payments
- Document larger deposits using Currency Transaction Reports
- Identify and sell East West Bank products and services that meet customers’ needs
- Address customer questions/concerns and refer to appropriate internal resources for resolution
- Identify fraudulent activity to prevent potential losses to the Bank
- Develop new customer relationships and open new accounts for customers
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 1 year of recent customer service experience
- 1 year of recent cash handling experience
- Excellent customer service skills
- Proficiency in Microsoft Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is looking for a Credit Card Operations Specialist.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank (EWB) is seeking a Retail Deposits Product Manager. The management of retail deposit products is fundamental to managing the retail customers and branch network of the bank. The bank is seeking a seasoned product manager to drive deposit products and initiatives, track and analyze retail deposit flows and to develop solutions that address the growth and retention of retail deposits as well as the liquidity/funding needs of the bank.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $38.1 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Mortgage Ops Risk Analyst. This senior level position will be responsible for performing and conducting regulatory and compliance loan level reviews on conventional loans; originated and purchased as it relates to Residential and Commercial facets. Overall knowledge and audit experience in various mortgage loan types: i.e., SFR, HELOC, Multi-Family - Funded and Non-Funded loan dispositions.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $38.1 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Mortgage Ops Risk Analyst. This senior level position will be responsible for performing and conducting regulatory and compliance loan level reviews on conventional loans; originated and purchased as it relates to Residential and Commercial facets. Overall knowledge and audit experience in various mortgage loan types: i.e., SFR, HELOC, Multi-Family - Funded and Non-Funded loan dispositions.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $38.1 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Group Operations Manager. The Group Operations Manager will be responsible for and assist in the management of various deposit operations teams including: Central Processing, Branch/Deposit Operations, Fraud and Deposit Risk. This individual will also work closely with the BSA, Compliance and Legal departments to ensure compliance with all laws and regulations. This position will create and maintain a culture of continuous improvement across all aspects of our business unit.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $38.1 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Collateral Operation Analyst for our Risk Supervision team in the Eastern U.S.. This position will be based in NYC. As an East West Bank employee, you will be part of a rapidly-growing and financially strong organization that provides career path development opportunities while serving a large and profitable market.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is seeking a BSA Assistant
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a BSA Analyst I.The BSA Analyst I reviews BSA reporting, monitoring high risk customers' activities and file SARs.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a BSA Analyst I.The BSA Analyst I reviews BSA reporting, monitoring high risk customers' activities and file SARs.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Credit Analyst. This position will be responsible for underwriting of CCR, CCCM, process renewal, waiver, amendment and spreading including interacting with customer on an as needed basis
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money
- Prepare reports that include the degree of risk involved in extending credit or lending money • Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity
- Complete loan applications, including credit analyses and summaries of loan requests, and submit to loan committees for approval; generate financial ratios, using computer programs, to evaluate customers' financial status
- Compare liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in the same industries and geographic locations. Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans
- Support Relationship Manager on loan underwriting and closing
- Performs all duties of complex routine administrative upkeep of portfolios for Relationship Manager
- Performs other duties as assigned
Qualifications
- Bachelor's Degree in Accounting, Business or Finance
- 1-3 years of professional experience
- Knowledge of commercial real estate, construction and commercial credits
- Knowledge of financial institution's commercial and consumer lending procedures
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking a Business Relationship Specialist (BRS) who will strategically collaborate with commercial lending business partners, Retail Regional Managers, and/or Branch Managers to execute sales strategies. Through robust external sales plans, the BRS is expected to expand our customer base to grow assets, loans, and deposits, and to increase profitability by leveraging East West Bank’s products and services.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving an increasingly profitable market.
Key Responsibilities
- Collaborate with Regional Manager and/or Branch Manager to develop and implement customer-centric strategic marketing plans
- Generate new business through prospecting, outside calling, networking and referrals
- Achieve quarterly/annual goals through business generation of C&I, CRE, mortgages, SBA, treasury management, deposits, investments, cross-border, and other commercial and consumer products offered through East West Bank
- Maintain and apply a thorough understanding of the bank’s credit policy, client eligibility, and all necessary business practices to ensure the submission of accurate and complete commercial and consumer loan packages
- Understand the client’s business environment, strategies, and industry to better determine their credit requirements, identify potential new business opportunities, and provide need-based solutions
- Provide management with input regarding current policies and practices of competition, when appropriate
- Perform other duties as assigned
Qualifications
- Bachelor’s degree required
- 2 years of functional/professional experience
- 2 years in commercial lending experience with proven sales track record
- Strong understanding of C&I loans, SBA loans and/or industry-focused lending
- In-depth knowledge of banks, credit, and deposit products
- Experience in cross-border activities between U.S. and Greater China preferred
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Senior Engineer.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
- Infrastructure: System engineering design and implementation of enterprise VoIP architecture. Design and implement IP based system, voicemails, automated call distribution and IVR menu structure. Participate in strategic engineering planning and road map sessions.
- Deployment: Database collection, system installation, provisioning, and end users training. Disaster recovery and business continuity planning and simulation testing.
- Support: Provide uninterrupted service for critical support for enterprise voice and call centers. Support, program and troubleshoot all ACD, IVR, Voicemail and SIP gateway. Ability to work afterhours and weekend for support coverage. 24x7 On-call technical support on rotation basis. Proactive monitoring, alerting, reporting and root cause analysis.
- Maintenance: Perform daily maintenance and adds, moves and changes for all locations in a timely and professional manner. Process system releases for schedule maintenance and after hour assignments.
- Documentation: Maintain and create new documentation, network diagram, menu structure, call process and flowchart. Create and update DR Documentation and BCP Plans. Manage DID spreadsheet, user assignment and asset management. Application support documentation, strong Visio diagram for system configuration and ACD designs.
- Project: Ability to support multiple ongoing projects, aggressive timeline. Facilities branch office additions, consolidations, and closures.
- Daily Process: Attend weekly meetings, approve weekly releases and change management. Track and maintain weekly status and project reports.
- Travel: Domestic and international travel when required
Qualifications/Requirements:
- Certified Cisco CCIE and /or CCNP Voice
- Certified Mitel MiVoice Business 7.0 or higher
- Hands on working knowledge of VoIP and UC administration with Mitel Platform.
- Experience with virtualization technologies such as VMware
- Experience with Cisco/Mitel VoIP Solutions including configuring and managing: Cisco Call Manager, Unity, IVR, ACD, MiVoice, Mitel CCM, Oaisys Call Recording
- Strong Understanding SIP platform and other Telco provided services. MPLS, PRI, SIP. DID, QoS
- 7+ years equivalent related Engineering/Technical support experience
- Project management and system design experience
- Strong communication skills (verbal and written)
- Customer service centric
- Ability to work in fast paced environment and adapt to quick changes and aggressive timeline.
- Mandarin/Cantonese if possible for Greater Asia support
- Need to be able to promote good teamwork ethics and support
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking a Branch Manager. This position is responsible for business development and bank product sales. The BM manages the branch using effective strategies to make sure that annual branch goals are met. He/she also provides exceptional customer service to all clients, works with other product managers to refer bank products to business partners, and maintains adherence to all policies and procedures to ensure compliance.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving an increasingly profitable market.
Key Responsibilities
- Plan, coordinate and monitor the overall activities and operations of a full-service branch office, including tracking and monitoring sales and customer service performance against established plans and objectives
- Communicate with existing and potential customers in the branch and through outside solicitation efforts to introduce products and services to new consumers and commercial businesses
- Solicit customers, businesses, communities, and civic organizations to generate new business; conduct sales, service and product training for staff
- Develop branch business plan to ensure maximum profitability for targeted banking products
- Ensure that procedures for custody and control of assets, records, loan collateral, and securities are performed
- Prepare financial and regulatory reports required by law, regulations, and senior management
- Represent the bank at community functions and community organizations to market and promote bank products and services
- Oversee performance management of branch staff; manages one or more subordinate supervisors who supervise other employees throughout the branch
- Carry out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws
- Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Perform other duties as assigned
Qualifications
- Bachelor’s degree required
- 5 years of functional/professional experience
- 3 years of supervisory or managerial experience
- 3-5 years related experience and/or training including strong commercial lending or product knowledge
- Ability to read, analyze and interpret balance sheets
- Ability to effectively present information and respond to questions from groups of managers, staff, customers and the general public
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking an Assistant Branch Manager (ABM) who will be responsible for supporting the Branch Manager (BM) in leading a branch team to achieve sales, service and operational excellence. The ABM will assist in building and expanding commercial and retail sales relationships along with being accountable for branch sales results. The ABM will also assist in mentoring and developing branch operations staff.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving an increasingly profitable market.
Key Responsibilities
- Reinforce East West Bank’s Vision, Mission, and Values through words and actions
- Work directly with customers to build relationships and uncover and satisfy their financial needs
- Achieve operational excellence at all times by ensuring that ALL staff members comply with Bank Policies and Procedures, the Bank Secrecy Act, the Gramm-Leach-Bliley Act (privacy), Fair Lending regulations, and other state and federal regulations
- Ensure the branch achieves the highest level of efficiency by overseeing daily operational performance of Customer Service Leads, Senior Customer Service Representatives and Customer Service Representatives
- Enhance customer satisfaction by consistently engaging and connecting with customers to exceed service expectations in a timely manner and by effectively resolving problems
- Plan, coordinate, and monitor the overall activities and operations of the branch
- Perform the Branch Manager’s supervisory and operational responsibilities during his/her absence by making sound decisions and motivating team members to build exceptional teamwork through maintaining a winning attitude and positive behavior
- Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Get involved with local organizations and participate in local community events to introduce and expand East West Bank’s relationships and reputation
- Perform other duties as assigned
Qualifications
- Minimum 3-5 years previous management experience
- Bachelor's degree or equivalent preferred
- May manage one or more subordinate supervisors who supervise employees through the branch
- Commercial lending experience
- Excellent communication skills (verbal, non-verbal and written)
- Excellent customer service skills, ability to communicate clearly with customers
- Ability to work independently, as well as with a team
- Ability to work a flexible schedule including weekends
- Ability to build effective relationships with customers, staff and members of the community
- Strong problem-solving and decision-making skills
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Commercial Loan Closer II. The Commercial Loan Closer II is responsible for performing the tasks relative to Loan Closings/Fundings and callback of loans booked, while serving as the internal and external liaison between Lending Units, Loan Servicing, third party closing agents including attorneys.
