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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Senior Coverage Banker (SCB) with a focus on the energy industry and a background in providing strategic advice and private capital raising services. This SCB will strategically collaborate with commercial lending business partners and portfolio managers to identify and source transaction opportunities from existing clients of the Bank, and to collaborate with relationship managers across East West Bank's energy group to develop new client relationships that would benefit from the Bank's unique combination of products, services and international footprint.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving increasingly profitable markets.
Key Responsibilities
- Work with business partners in developing a traditional energy advisory and private capital practice as a senior member of East West Bank and its affiliates
- Collaborate with relationship managers across East West Bank with a focus on servicing clients across the energy sector
- Maintain and apply a thorough understanding of regulatory policies and procedures to ensure compliance with all applicable laws and regulations as they pertain to advisory and private capital raising services
- Maintain and apply a thorough understanding of the Bank's credit and risk management policies, client eligibility and all necessary business practices
- Actively participate in local and regional business functions to communicate East West Bank's ongoing focus in developing products and services to target the needs of its diverse client base
- Provide management with input regarding industry and valuation trends, transaction structures and business development strategies as appropriate
- Perform other duties as assigned
Qualifications
- Bachelor's degree required and advanced degree preferred
- 10+ years in commercial or investment banking with a focus on the energy sector
- Strong understanding of credit, valuation and industry trends
- Extensive transactional experience with a focus on mergers and acquisitions and private capital raising opportunities
- Strong analytical, marketing, consulting and negotiating skills
- Strong written and verbal communication
- High energy, results-oriented, and work well in a team environment
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is looking for an administrative officer.
Responsibility
- Apply discretion in approving training and travel requests based on the department's budget
- Analyze and approve employee reimbursement requests in accordance with Bank policies
- Manage and pre-approve employee vacation and leave requests
- Assist in conducting risk assessment surveys and help analyze the results
- Review and edit department reports
- Manage a complex calendar, scheduling meetings and events
- Coordinate corporate meetings, departmental functions including conference room reservations and setup for board meetings and regulatory examinations
- Greet and maintain contact with department visitors and clients. Serves as first line of communication between clients and bank while delivering excellent customer service and demonstrate a high degree of professionalism to external and internal stakeholders
- Maintain a professional and working relationship with colleagues
- Anticipates needs and apply common sense and business thinking
- Develop and prepare reports, documents, and presentations for department staff as directed
- Make appropriate, informed decisions regarding scheduling and prioritizing demands
- Screen calls and prioritizing emails
- Maintain level of confidentiality in work assignments, documents, and communications
- Process and maintain correspondence, files, records and minutes, and performs other specific duties for management staff
- Coordinate detailed travel arrangements at domestic and international level
- Maintain office supplies inventory
- Additional duties as requested
Qualifications
- Minimum of 7- 10 years related experience and/or training; or equivalent combination of education and experience in a corporate environment working with upper level management
- Advanced proficiency in creating presentations in PowerPoint
- Well organized, detail oriented and resourceful
- Ability to prioritize multiple tasks with minimal supervision
- Ability to work efficiently and calmly under pressure in a fast paced environment
- Interpersonal and professional manner in dealing with clients and employees
- Self-motivated and proactive
- Self-sufficient in time management and a self-starter
- Demonstrated skills in conflict management
- Flexibility in work schedule
- Advanced abilities in Microsoft Excel and Word, a plus
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Key Responsibilities
- Cash checks and process deposits, withdrawals, transfers, and loan payments
- Document larger deposits using Currency Transaction Reports
- Identify and sell East West Bank products and services that meet customers’ needs
- Address customer questions/concerns and refer to appropriate internal resources for resolution
- Identify fraudulent activity to prevent potential losses to the Bank
- Develop new customer relationships and open new accounts for customers
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 1 year of recent customer service experience
- 1 year of recent cash handling experience
- Excellent customer service skills
- Proficiency in Microsoft Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Key Responsibilities
- Cash checks and process deposits, withdrawals, transfers, and loan payments
- Document larger deposits using Currency Transaction Reports
- Identify and sell East West Bank products and services that meet customers’ needs
- Address customer questions/concerns and refer to appropriate internal resources for resolution
- Identify fraudulent activity to prevent potential losses to the Bank
- Develop new customer relationships and open new accounts for customers
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 1 year of recent customer service experience
- 1 year of recent cash handling experience
- Excellent customer service skills
- Proficiency in Microsoft Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Sr. Infrastructure Network Engineer (Cloud).
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking a Customer Service Lead who will assist customers in the branch or over the phone with their financial needs such as cash withdrawals, deposits, transfers and loan payments. The Customer Service Lead supervises the Customer Service Representatives and provides guidance and approvals as needed.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving an increasingly profitable market.
Key Responsibilities
- Provide front-facing support for branch customers in a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, and foreign currency exchange
- Provide access and information to customers about the many products and services East West Bank offers
- Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
- Resolve escalated client complaints/issues promptly and effectively
- May assist Branch Manager in training customer service representatives to effectively identify quality referral opportunities and to provide ongoing training regarding sales campaigns, compliance and other bankwide communication as needed
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 2+ years of customer service, teller or sales experience within the banking and/or financial service industry
- Strong working knowledge of branch operations required
- Familiarity with standard branch technology and teller equipment
- Strong problem-solving, decision-making and customer-service skills
- Ability to follow standard operating policies and procedures
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a Relationship Manager within Specialty Deposit Services group to add established industry expertise in the development of select markets.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Key Responsibilities
- Cash checks and process deposits, withdrawals, transfers, and loan payments
- Document larger deposits using Currency Transaction Reports
- Identify and sell East West Bank products and services that meet customers’ needs
- Address customer questions/concerns and refer to appropriate internal resources for resolution
- Identify fraudulent activity to prevent potential losses to the Bank
- Develop new customer relationships and open new accounts for customers
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 2-4 years of recent customer service experience
- 2-4 years of recent cash handling experience
- Excellent customer service skills
- Proficiency in Microsoft Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking a Business Relationship Specialist (BRS) who will strategically collaborate with commercial lending business partners, Retail Regional Managers, and/or Branch Managers to execute sales strategies. Through robust external sales plans, the BRS is expected to expand our customer base to grow assets, loans, and deposits, and to increase profitability by leveraging East West Bank’s products and services.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving an increasingly profitable market.
Key Responsibilities
- Collaborate with Regional Manager and/or Branch Manager to develop and implement customer-centric strategic marketing plans
- Generate new business through prospecting, outside calling, networking and referrals
- Achieve quarterly/annual goals through business generation of C&I, CRE, mortgages, SBA, treasury management, deposits, investments, cross-border, and other commercial and consumer products offered through East West Bank
- Maintain and apply a thorough understanding of the bank’s credit policy, client eligibility, and all necessary business practices to ensure the submission of accurate and complete commercial and consumer loan packages
- Understand the client’s business environment, strategies, and industry to better determine their credit requirements, identify potential new business opportunities, and provide need-based solutions
- Provide management with input regarding current policies and practices of competition, when appropriate
- Perform other duties as assigned
Qualifications
- Bachelor’s degree required
- 2 years of functional/professional experience
- 2 years in commercial lending experience with proven sales track record
- Strong understanding of C&I loans, SBA loans and/or industry-focused lending
- In-depth knowledge of banks, credit, and deposit products
- Experience in cross-border activities between U.S. and Greater China preferred
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Key Responsibilities
- Cash checks and process deposits, withdrawals, transfers, and loan payments
- Document larger deposits using Currency Transaction Reports
- Identify and sell East West Bank products and services that meet customers’ needs
- Address customer questions/concerns and refer to appropriate internal resources for resolution
- Identify fraudulent activity to prevent potential losses to the Bank
- Develop new customer relationships and open new accounts for customers
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 1 year of recent customer service experience
- 1 year of recent cash handling experience
- Excellent customer service skills
- Proficiency in Microsoft Word and Excel
- Must have reliable transportation
- Must be able to work on weekends
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is seeking a Junior Retail Foreign Exchange Sales Advisor. The Retail FX Sales Advisor will report directly to the VP-Retail FX Manager. This role will play an essential role in supporting and growing the foreign exchange business within the Retail bank. In this sales-focused position, the FX advisor will be expected to manage the bank’s portfolio of FX clients within Retail banking, play a critical role in marketing & business development efforts, provide world-class service to external & internal customers, and contribute to the overall sales cycle.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking an FX Sales Advisor. The FX Sales Advisor will report to the SVP, Regional FX Sales Manager.. The primary objective is to assist customers and prospects with foreign exchange management strategies and generating fee income for the bank.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is seeking a Portfolio Manager for Entertainment Lending. This individual will be responsible for the underwriting, credit monitoring and management of the Entertainment/New Media portfolio. Primary performance responsibilities include analyzing financial data to determine the merits of loan requests, recommending structure.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is seeking a Document Imaging Specialist. The Document Imaging Specialist is responsible for variety of activities to provide quality service that pertains to scanning, back prep and organizing original documents.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Loan Servicing Specialist II - Temporary, Insurance Specialist is responsible for day to day monitoring of Hazard insurance for the Mortgage Loan Servicing team. This will include review of Hazard Insurance policies to ensure bank requirements are met, outreach to both internal and external business partners to address Hazard Insurance questions, and processing requests for lender placed insurance as required. The position will also be responsible for processing escrow transactions for the payment Hazard Insurance policies as needed.
This position may provide other Mortgage Loan Servicing departmental support services as required.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Loan Servicing Specialist III is responsible for a variety of activities to support Loan Servicing with a focus on financial activities. The responsibilities for this role include but are not limited to; Advances on C & I loans ensuring advance requirements have been met, activities on Trade Finance Lines of credit including booking of Letters of Credit within availability of the established commitments, Interest Rate Roll Over, Demand and Payoff statements and payoff processing, reconciliation to General Ledger at end of day balancing. The position may be responsible for performing research on standard loans and portfolio scrub with QC reports and perform Equipment Leasing Servicing.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Loan Servicing Unit Manager is responsible for the day to day management of a Loan Servicing Unit including but not limited to; customer complaints and research, payment processing and other financial activities, Demands & Payoffs, Adjustable Rate Management, escrow monitoring, Insurance and Tax monitoring, post closing collateral monitoring, etc. Responsibilities may also include the management of CIS record and Beneficial Ownership Certification. Oversight to all applicable regulatory compliance relative to Loan Servicing, Reconciliation and Quality Control is included in this role.
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking a Customer Service Lead who will assist customers in the branch or over the phone with their financial needs such as cash withdrawals, deposits, transfers and loan payments. The Customer Service Lead supervises the Customer Service Representatives and provides guidance and approvals as needed.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving an increasingly profitable market.
Key Responsibilities
- Provide front-facing support for branch customers in a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, and foreign currency exchange
- Provide access and information to customers about the many products and services East West Bank offers
- Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
- Resolve escalated client complaints/issues promptly and effectively
- May assist Branch Manager in training customer service representatives to effectively identify quality referral opportunities and to provide ongoing training regarding sales campaigns, compliance and other bankwide communication as needed
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 2+ years of customer service, teller or sales experience within the banking and/or financial service industry
- Strong working knowledge of branch operations required
- Familiarity with standard branch technology and teller equipment
- Strong problem-solving, decision-making and customer-service skills
- Ability to follow standard operating policies and procedures
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re currently ranked among the 30 largest banks in the U.S. and top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
The Role
East West Bank is currently seeking a Customer Service Lead who will assist customers in the branch or over the phone with their financial needs such as cash withdrawals, deposits, transfers and loan payments. The Customer Service Lead supervises the Customer Service Representatives and provides guidance and approvals as needed.
As an East West Bank employee, you will be part of a growing organization that provides career path development opportunities while serving an increasingly profitable market.
Key Responsibilities
- Provide front-facing support for branch customers in a wide range of bank products and services, including safe deposit box management, merchant/vault and ATM processing, and foreign currency exchange
- Provide access and information to customers about the many products and services East West Bank offers
- Refer customers to Business Relationship Managers and/or Financial Consultants for needs assessment to cross-sell bank products
- Resolve escalated client complaints/issues promptly and effectively
- May assist Branch Manager in training customer service representatives to effectively identify quality referral opportunities and to provide ongoing training regarding sales campaigns, compliance and other bankwide communication as needed
- Perform other duties as assigned
Qualifications
- High school diploma or general education degree (GED)
- 2+ years of customer service, teller or sales experience within the banking and/or financial service industry
- Strong working knowledge of branch operations required
- Familiarity with standard branch technology and teller equipment
- Strong problem-solving, decision-making and customer-service skills
- Ability to follow standard operating policies and procedures
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For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
We are currently seeking a Chief Information Security Officer “CISO”. The CISO will be responsible for overseeing Enterprise operations of the banks security solutions and compliance to ensure that information assets are adequately protected with acceptable levels of controls in the bank’s US and Greater China Operations.
The CISO leads the Enterprise Information Technology Risk Management Department which is comprised of:
- Information Security
- Enterprise Business Continuity Office
- Information Technology Risk Management
- Identity Management
- Compliance and Quality Assurance
Reporting to the Chief Risk Officer, the CISO is responsible for maintaining and enhancing the bank’s cybersecurity program, identification of potential threats based by maintaining a current working knowledge of financial industry threats, leading the execution of the bank’s Enterprise Risk Assessments in the areas of Privacy (GLBA 501b), E-Banking, Information Technology, and Cybersecurity, communicating regularly to Board Committee and Board Members, key risks and issues related to IT Risks and Cybersecurity. Additionally, the CISO works closely with stakeholders, such as Information Technology, Compliance, Enterprise Risk Management, Third Party Risk Management to assess the risk and programs based on new Federal, State and Local laws which require enhanced controls to ensure compliance. The CISO is actively engaged and a critical participant in annual reviews performed by Internal and External Audit as well as regulatory reviews in US and Greater China.
