• Market Research Analyst

    Location US-CA-Pasadena
    Job ID
    Credit Administration
    Position Type
  • Overview

    For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.


    Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


    As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market. 


    • Conduct market research in local, regional, national and Pacific Rim regions to determine potential sales of mortgage and consumer loan within the Chinese American communities and Bride customers from Greater China
    • Communicate with loan applicants and borrowers to gather required information and to evaluate customer satisfaction in furtherance of high quality customer service
    • Complete loan applications, including credit analyses and summaries of loan requests, and submit to loan committees for approval; generate financial ratios, using computer programs, to evaluate customers' financial status
    • Examine and interpret statistical data to assess and design competitive mortgage and consumer loans in the marketplace; Collect and analyze information on customer demographics, product features and other economic factors affecting demand and mitigation of risk; Measure the effectiveness of marketing and communications strategies for promoting brand image and consumer loyalty
    • Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money
      Prepare reports that include the degree of risk involved in extending credit or lending money
    • Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity
    • Analyze commercial real estate customers’ formation documents to understand the business structure; Examine multiple loan document packages for the bank’s products to get more information about the bank’s offers
    • Communicate and discuss loan transactions with commercial real estate lending officers or other related parties to keep updated on product information.
    • Performs all duties of complex routine administrative upkeep of portfolios for Relationship Manager



    Bachelor’s degree in Business Administration, Finance or related
    1-3 years of professional experience
    Knowledge of commercial real estate, construction and commercial credits
    Knowledge of financial institution's commercial and consumer lending procedures


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