• Customer Service Representative

    Location US-CA-Torrance
    Job ID
    Branch Banking
    Position Type
  • Overview


    Key Responsibilities

    • Cash checks and process deposits, withdrawals, transfers, and loan payments
    • Document larger deposits using Currency Transaction Reports
    • Identify and sell East West Bank products and services that meet customers’ needs
    • Address customer questions/concerns and refer to appropriate internal resources for resolution
    • Identify fraudulent activity to prevent potential losses to the Bank
    • Develop new customer relationships and open new accounts for customers 
    • Perform other duties as assigned


    • High school diploma or general education degree (GED)
    • 1 year of recent customer service experience
    • 1 year of recent cash handling experience
    • Excellent customer service skills
    • Proficiency in Microsoft Word and Excel
    • Must have reliable transportation
    • Must be able to work on weekends


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