• Customer Service Representative

    Location US-WA-Seattle
    Job ID
    2018-6022
    Category
    Branch Banking
    Position Type
    Full-Time
  • Overview

     

    Duties( not limited to) 

    • Cashing checks, processing deposits, withdrawals, transfers and loan payments
    • Documenting larger deposits using Currency Transaction Reports
    • Identifying and selling East West Bank products and services beneficial to customer needs
    • Addressing customer questions/concerns referring to appropriate internal resources for resolution •Identifying fraudulent activity to prevent potential losses to the Bank
    • Developing new customer relationships and opening new accounts for customers  

    Qualifications/Requirements 

    • At least one year of recent customer service experience  
    • At least one year of recent cash handling experience
    • At least one year of previous teller experience
    • At least one year of previous new accounts experience in a banking institution
    • Excellent customer service skills
    • Proficiency in Word and Excel
    • Must have reliable transportation 
    • Must be able to work on weekends

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