• Construction Loan Disbursement Manager

    Location US-CA-Pasadena
    Job ID
    Commercial Banking/Corporate Banking
    Position Type
  • Overview

    For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.

    Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


    East West Bank is currently seeking a Construction Loan Disbursement Manager.






    • Oversees EWB’s Construction Disbursement department and manages its daily operations
    • Develops and implements department’s business plans and manages the department’s cost and expenses vs. budgets
    • Monitor  the department’s overall productivity and efficiency of department; make adjustments to processes and procedures to meet business plan;
    • Evaluate associates’ performance by implementing employee score cards, and providing coaching and training and timely feedbacks to employees
    • Assess the adequacy of the operations system/software and make recommendations for upgrades or replacements
    • Implement process improvements to ensure service quality, service level agreements and operational excellence;
    • Create and maintain a collaborative work environment that facilitates the achievement of business plan objectives;
    • Review quality and service level of staff, including assignment of works, second reviews, and as needed, coordinate the pre-loan construction review, including interpretation of loan approvals and budget balancing; Assess processing events for exception approval;
    • Ensure the department is in compliance with policies and procedures


    To be considered, we are seeking the following:

    Bachelor Degree in Finance, Accounting, Business Administration, or Economics;
    Minimum 5 years’ experience as a Loan Administrator for Commercial Real Estate;
    5+ years of supervisory experience;
    Advance knowledge of Loan Documents and Funding Processes;
    Strong Knowledge in interpretation of risk assessment;
    Strong loan servicing system knowledge with emphasis in date quality
    Exceptional written and verbal communication skills;
    Ability to effectively interact with all levels of the organization including senior management;
    Excellent decision making, problem solving and organizational skills with the ability to multitask in a fast paced environment;
    Ability to build effective relationships internally with multiple business units


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