• Cross Border Banking Relationship Manager

    Location US-CA-Pasadena
    Job ID
    Commercial Banking/Corporate Banking
    Position Type
  • Introduction

    For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi - cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees' potential for career advancement. 


    Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $41 billion, we've ranked among the 30 largest banks in the United States. And since 2010, we have been recognized by Forbes as one of the top 15 best banks in America. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


    East West Bank is looking for a Cross Border Relationship Manager. This role is to champion cross border business activities in the commercial banking segment with an aim to deepen and broaden relationships. Qualified individual must works well within a team environment, be a self-starter and collaborates closely with internal partners to deliver customer solutions.


    Key Responsibilities (not limited to)

    • To solicit new customers and build a portfolio of US subsidiary/affiliates relationships of Chinese parents through providing professional commercial banking and cross-border financial solutions
    • Influence and facilitate working partners to refer cross border business opportunities for sustainable business growth
    • Work independently to explore and develop opportunities in the market
    • Achieve and contribute various individual business targets align with team performance
    • Cross-sell both US and Greater China region deposit, trade, treasury management, foreign exchange, private banking, and other services
    • Conduct financial analysis for customers to identify their needs
    • To prepare credit proposals, conduct regular credit reviews and monitor credit quality
    • Work closely with Greater China Compliance and Credit team to ensure credit structure meets regulatory requirements
    • Partner with Greater China team to structure complex global credits, including those with large exposures in multiple countries of jurisdictions and/or specialized industries
    • To provide support and advice to internal partners regarding cross border transactions
    • To provide advice on relevant regulatory updates of China to associates
    • Stay actively in the community events and trade organizations to promote EWB bran
    • Work with Greater China team to effectively manage the credit, compliance, operational and reputational risks of borrowers
    • Joint calls with internal partners to cross sell cross border related products and services
    • Participate in offsite events and travel occasionally subject to business needs in order to build rapport and strengthen customer relationship
    • Consolidate customer feedback and the latest cross border market trend so as to assist in product development
    • Perform other duties and special projects as needed


    • University degree preferred
    • Minimum of 5 years sales experience in the commercial banking field
    • Well versed in market dynamics in Mainland China and have experience in dealing with Mainland Corporate customers
    • Strong sales and customer oriented, with good communication and interpersonal skills
    • Highly self-motivated and able to work under pressure and independently
    • Fluency in Chinese and English
    • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers




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