• Quality Assurance Administrator

    Location US-CA-Pasadena
    Job ID
    Commercial Banking/Corporate Banking
    Position Type
  • Overview

    For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.

    Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


    We are currently seeking a Quality Assurance Administrator.

    Please note this role will be based in the corporate office (not a branch).


    The Quality Assurance Administrator will be responsible for conducting quality assurance and review of all new accounts, daily transaction activities and account maintenance performed by the Commercial Real Estate Banking – Depository team to ensure data accuracy, compliance with government requirements, federal & state laws and regulations, risk mitigation and company policies & procedures. 


    As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market. As a valuable East West Bank team member, your duties (not limited to) will include: 


    Responsibilities include Quality Control reviews, identify risk and remediation and follow up with client on BSA’s Request For Information request. 


    Client servicing, problem solving, new account opening, account maintenance and research.   


    Quality control reviews on new accounts opened, account maintenance performed and transactions processed by the Premier Client Service team


    Research, review and follow up with client on BSA Request For Information 




    Must have prior banking experience


    New account openings, account maintenance, filing/ document scanning, research etc. Assist with client servicing when assistance is needed


    Bachelor's degree


    Candidate must be familiar with BSA/AML requirements for new account documentation review and boarding


    Candidate must be service oriented, solution driven individual and familiar with BSA/AML and other operations compliance.                                                                                                             


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