East West Bank is seeking a Market Research Analyst.
Conduct market research in local, regional, national and Pacific Rim regions to determine potential sales of mortgage and consumer loan within the Chinese American communities and Bride customers from Greater China
Communicate with loan applicants and borrowers to gather required information and to evaluate customer satisfaction in furtherance of high quality customer servic
Examine and interpret statistical data to assess and design competitive mortgage and consumer loans in the marketplace; Collect and analyze information on customer demographics, product features and other economic factors affecting demand and mitigation of risk; Measure the effectiveness of marketing and communications strategies for promoting brand image and consumer loyalty
Analyze commercial customers’ formation documents to understand the business structure; Examine multiple loan document packages for the bank’s products to get more information about the bank’s offers
Communicate and discuss loan transactions with commercial lending officers or other related parties to keep updated on product information.
Bachelor’s degree in Business Administration, Finance or related
East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law.