• Head of Business Solutions

    Location US-CA-Palo Alto
    Job ID
    Information Technology
    Position Type
  • Overview

    East West Bank is one of the largest independent banks headquartered in California serving consumers and businesses throughout the U.S. and Greater China. With over 130 locations worldwide including California, Texas, New York, Georgia, Massachusetts, Nevada, Washington, and Greater China – East West Bank is committed to helping their customers’ enterprises succeed. At East West Bank, we build bridges that provide an important financial link, turning opportunities into growth and prosperity. 


    We are currently seeking a Head of Business Solutions.Looking for a key strategist who can help lead the application development team and the data warehouse team to greater heights. Foundational understand of development principles and lifecycles as well as an enhanced understanding and vision for data analytics, management, and warehousing is imperative to the success of the candidate. Responsible for providing innovative vision, strategy and leadership in all technology solution planning, development, and support. Collaborates directly with the executive management team and leaders across all departments to identify, recommend, develop, implement, and support effective technology solutions for all aspects of the organization. Will lead a team of application, business intelligence, and data warehouse developers.


    As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market. As a valuable East West Bank team member, your duties (not limited to) will include:


    •  Lead the technical team for data warehouse development & maintenance and application development & maintenance (engineers, data architects, programmers, and analysts)
    • Act as lead specialist, providing advice and support for software and interface related issues in relation to the data warehouse and application development, ensuring speedy resolution to facilitate continued system provisioning, expansion, and adoption
    • Responsible for the management of the data warehouse and business intelligence solution and act as lead specialist in all matters pertaining to the data warehouse and information reporting/presentment
    • Provide specialist information and analytical knowledge to interpret complex trend analyses, impacting strategic, and operational, planning, forecasting and financial areas.
    •  Where appropriate, develop working groups in order to deliver project actions. Coordinating with the business units and IT, in an effort to deliver key objectives
    • Ensure a pragmatic approach to incorporating the data warehouse within the information strategy as well as data governance
    •  Lead in departmental and organizational discussions over the development, priority and feasibility of present and future data, information, product, and service requirements.
    •  Continue development and evolution of the data warehouse and information presentment (CRM & Reporting) and application development (new products and services)
    • Proactively identify additional areas of improvement and development and propose solutions, create plans to implement, and deliver
    • Responsible for the planning, creation and implementation of a continuing program of analytical software developments, including, but not limited to, the data warehouse
    • Represent the technological (Development: DW and .net) agenda in staff meetings
    •  Maintain current knowledge of technology landscape and development
    • Leverage and expand technology platforms, create plans for each. Track, analyze and monitor technology performance metrics
    • Spearhead IT projects to increase our market reach and improve the banks product and service offering
    • Oversee all system design and changes in system architecture


    • 13+ years of technical experience with a proven track record of developing enterprise grade technology and business intelligence solutions.
    • Strong banking domain knowledge and experience. Excellent communication and presentation skills. Experience in Microsoft Technology Stack.
    • Excellent team builder and leader of very bright people.
    • Strong customer service focus.


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