• CRS Senior Specialist

    Location US-CA-El Monte
    Job ID
    Customer Service/Support
    Position Type
  • Overview

    For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.

    Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.



    • Assist frontline associates initiate deposit and treasury management services in complex commercial verticals such as Private Equity, Entertainment Finance, Corporate Banking, Commercial & Industrial, Structure Finance, Asset Based Financing, Sponsor Finance, Technology, Media Markets, and Capital Markets. Partner with Relationship Managers and other EWB professionals in other segments to acquire, expand and retain targeted client relationships. Work with GTS Management Private Equity, to produce and maintain presentations for external use, with prospects, clients, service providers; and for conferences and internal use, for presentations to Senior Management, Peers Groups, and Regulators.

    • Working with complex commercial clients in conjunction with RMs, TMS Consultants, and back office support staff to put in place optimal operating account structures

    • Working with clients, RMs, and BSA/DCI/KYC colleagues to obtain all appropriate documentation to clear business customer to open accounts at EWB

    • Provide point-of-contact support for Deposit related and Treasury Management matters for commercial clients.  Act as an expert advisor for the clients. Resolve client requests and/or issues independently

    • Work with the Central Relationship Service Manager to determine the optimal format for presenting complex data/trends for internal meetings or speaking engagements

    • Create compelling presentations to convey important statistics to GTS Management, EWB Senior Management, and federal and state regulators, etc.


    • Bachelor's Degree in Finance, Accounting, Management, or 5 years equivalent work experience in lieu of degree

    • Minimum of 3 years of combined operations/financial services/presentation experience

    • Very strong written and verbal communication skills

    • Expert level proficiency with MS Word, Excel, PowerPoint etc.



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