For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. And our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, high-tech and aviation help build sustainable businesses and expand our employees’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we’re ranked among the 30 largest banks in the United States and currently top 5 in “America’s 100 Best Banks” by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
East West Bank is currently seeking a General Services Specialist. The Consumer Strategy Manager performs a variety of project and analytical related duties with the focus on Branch Customer Experience and Employee Engagement. This person is responsible for end-to-end management of Customer Experience Surveys and works on a variety of customer experience initiatives. This position is also responsible for the development, maintenance, and improvement of the Consumer and Business Banking Newsletter and the Associate Recognition Program. This person will collaborate with individuals and executives across the Bank to develop and execute strategic initiatives. This is an individual contributor role and reports directly to the Strategy Director.
As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.
As a valuable East West Bank team member, your duties (not limited to) will include:
East West Bank is an Equal Opportunity Employer.