Mortgage Loan Entry Specialist

Since 1973, East West Bank has served as a pathway to success. With multiple locations across the U.S. and China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
 
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

The Loan Entry Specialist will support Disclosure Desk in reviewing loan applications to ensure completeness and accuracy. This role plays a critical part in maintaining the efficiency and quality of the loan processing function.

• Retrieve, review, and accurately enter preliminary information from loan submission packages into the system.
• Establish new loan files in Encompass, ensuring all required fields are completed and documenting the system-generated loan number.
• Order and track credit reports in a timely manner to support loan processing.
• Prepare and submit initial fee information to the Disclosure Desk for timely disclosure generation.
• Organize and assign all received documentation to the appropriate document placeholders within the loan origination system.
• Maintain accuracy and completeness of loan files, ensuring timely issuance of required disclosures in compliance with federal regulatory requirements, and verify pricing components for accuracy.
• Monitor file aging and escalate loans exceeding two (2) days to ensure timely processing and adherence to service level expectations.
• Review and validate Government Monitoring Information (HMDA) for completeness and compliance.
• Perform other duties as assigned

• High school diploma or equivalent.
• Minimum of 2 years in administrative or data entry experience; experience in banking operations, loan procession, mortgage or financial services industry preferred.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), familiarity with automated loan origination systems (LOS) is strongly preferred
• Consistently maintains high accuracy while meeting tight data entry deadlines
• Customer-focused, skilled in managing challenging interactions and delivering positive outcomes
• Highly organized with strong time management in fast-paced settings
• Effective communicator across all levels
• Detail-oriented with strong analytical and problem-solving abilities

East West Bank is an equal opportunity employer.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.