FX Product Manager

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

We are seeking a product manager who will be responsible for providing essential functional and analytical support to the Global Foreign Exchange (FX) Risk Management unit, driving enterprise-wide FX solution implementations and ensuring alignment with business objectives. The ideal candidate will combine strategic insight, technical acumen, and leadership experience to support the full lifecycle of FX systems and digital transformation initiatives.

• Manage FX product capabilities activities.
• Establish required processes, assess inherited risks, and develop policies, procedures and controls to mitigate risks.
• Implement and provide ongoing management and monitoring of the FX Ops and processes.  
• Demonstrate deep knowledge of FX products including SPOT, derivatives (Forwards, Windows, NDFs, SWAPs, Vanilla Options), FX deposits, interbank trading, international payments, settlement processes, and risk mitigation.
• Lead day-to-day FX operations activities to meet established goals and appropriate turnaround time to meet regulatory requirements for time sensitive activities.
• Monitor productivity and proactively implement process improvements to ensure service quality, service level agreements and Operational Excellence.  Establish and implement KRI and KPI metrics for tracking operational efficiency improvement.
• Create and maintain a collaborative work environment that facilitates the achievement of business plan objectives.
• Implement processes to ensure that FX Operations complies with all federal, state, local laws and internal Bank policies.
• Perform periodic review of all processes including 3rd party vendor processing and audit of their process.
• Respond to internal and external audit requests and findings and implement remediation actions to any identified noncompliant processes or areas of concern.
• Perform all project duties as assigned by management.
• Participate and assist in new FX department initiatives involving technology, new products and improving client delivery of services.
• Plan, liaise and coordinate as FX Ops subject matter expert with Global Treasury Management, IT and other areas of the bank to improve and automate delivery of FX services.
• Perform other duties as assigned.

• Bachelor’s degree in finance, Accounting, Business Administration, or Economics.
• Minimum 10 years’ banking experience with minimum of 5 years’ exposure to FX Operations and all FX related products.
• 5+ years of leadership experience.
• Advance knowledge of Foreign Exchange products and transactions and Deposit Account regulatory and compliance requirements.
• Strong FX Operations system knowledge with emphasis on data quality and interface projects.
• Strong analytical and process improvement capabilities with accomplishment of efficiency gains/cost savings.
• Exceptional written and verbal communication skills.  Ability to effectively interact with all levels of the organization including senior management.
• Excellent decision-making, problem solving and organizational skills with the ability to multi-task in a fast-paced environment.
• Ability to build effective relationships internally with multiple business units.