Business Analyst II

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

The Business Analyst II is responsible for supporting the Loan Operations business units in data analytics tasks, Operational Excellence initiatives, and design & implementation of medium-scale projects. This position will handle large amounts of data and design feasible solutions acting act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or 3rd party vendors.  This position will also be responsible for the management of small scale projects, support larger project and develop system business requirements and perform User Acceptance test.

• Generate routine operational reports and/or managerial reports for managers and business partners
• Perform complex data analysis to facilitate decision making of the management team
• Act as a liaison between end users and business partners (such as IT, Change Execution, etc.) and/or 3rd party vendor to design feasible analytical and/or technical solutions for medium-scale projects and operational needs
• Develop business requirements for system-related projects
• Design and perform user acceptance test
• Manage project implementation on behalf of Loan Operations business teams
• Provide training to business unit end users on newly developed/upgraded systems
• Present analysis result and/or project progress update to the management team, business units and business partners
• Provide technical support for in-house application daily administrative tasks
• Identify the opportunities for data report automation and work with IT to materialize such opportunities
• Compile and maintain the documentation (such as procedures, guides, instructions, etc.) for critical applications, reports and daily business analytics processes
• Perform other miscellaneous tasks as requested

• Bachelor’s degree in finance, business, engineering, science or related fields
• Minimum 4 year experience in banking industry preferably in commercial or mortgage lending)
• Minimum 2 years experience in business analytics related functions
• Excellent organizational, analytical and problem solving skills
• Proficient in Microsoft Office with advanced Excel skills required
• Intermediate skill in SQL required
• Excellent written, verbal and comprehension communication skills required
• A self-starter, who can effectively navigate a complex organizational structure, achieving results through collaboration
• Working knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferred
• Ability to multi-task with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment
• Working knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferred