Senior Manager, People Analytics and Performance Management

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

• Work closely with leadership team, Finance, and Risk department to develop and monitor performance metrics (financial and non-financial) or key performance indicators (KPIs) to measure individual and team performance and drive success across teams
• Use data to collaborate with business leaders, HR functional leaders, and in partnership with all relevant stakeholders to drive continuous improvement efforts around performance management program (i.e. setting quantitative goals and facilitating performance tracking & reporting)
• Conduct analysis based on past and current HR or business data, with the primary goal of generating insights, answering the questions of “so what”, and supporting leadership in making evidence-based decisions
• Work with the finance department to achieve enterprise-wide alignment on KPIs and work with them to bring in business outcome data rapidly to the people analytics solutions to show the workforce contribution to outcomes
• Compare the company's financial performance against industry benchmarks or competitors to identify areas for improvement
• Articulate and execute vision and strategy, manage and enhance people analytics technologies and enablement to ensure analytics is usable, actionable, and valuable for today and into the future as needs evolve and mature
• Lead HR strategic workforce planning/budgeting and develop a standard set of talent metric that aligns with the Bank’s strategy and support talent development initiative.
• Perform other duties as assigned

• Bachelor’s degree in Finance, Economics, or other related field of study or equivalent work experience, MBA preferred
• 10+ years’ experience in banking, financial services, or corporate environment
• Strong financial acumen and ability to understand business needs
• Excellent problem solving and critical thinking skills
• Solid written, communication, and interpersonal skills, including presentation skills
• Strong multi-tasking skills with the ability to think creatively and learn quickly
• Strong attention to detail and organizational skills
• Solid experience working with data analytics or managing scorecard/goal setting
• Technology implementation and change management experience
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Experience with data visualization tools like Tableau/PowerBI