Relationship Manager

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

We are currently seeking a Relationship Manager for our Downtown Office. This individual will be responsible for all phases of relationship marketing and management.  They will examine, evaluate, authorize or recommend approval of customer applications for commercial loans. Responsible for underwriting, credit monitoring and portfolio management of Commercial Banking relationships to achieve efficiencies and quality of the process and product, retention and expansion of existing client relationship, growth of total client assets and net growth in relationships. Primary performance responsibilities include analyzing financial data to determine the merits of loan requests, recommending structure, as well as identifying cross selling/referring opportunities of other deposits services.

• Develop relationships with middle market/commercial customers
• Manage and maintain existing customer relationships
• Negotiate approved terms conditions with borrowers
• Acquire qualified referrals from existing clients and investors
• Cross sell Bank products and services
• Build successful relationships with retail banking partners
• Advise loan manager of external factors that may affect establishment lending policies, such as new or revised legislation and regulations
• Recommend and implement appropriate changes to establish policies and procedures
• Manage and lead team of relationship managers and support staff
• Other duties as assigned will include the following:

• Analyze and create financial loan write-ups to generate new loans.
• Ensure compliance with EWB, regulatory and credit requirements.
• Assist in accurately risk rating loans/credits.
• Develop problem loan credit solutions.
• Work with credit analyst in reviewing existing credits
• Perform other administrative duties required for the maintenance of a portfolio of clients
• Ensure the portfolio administration and risk management of each client relationship is in compliance with established EWB credit policy, procedure and business strategy as well as commercial and regulatory guidelines.
• As appropriate to experience, co-manage commercial relationships by analyzing financial data to determine the merits of specific loan requests, and recommend structure as well as aggressively managing the client relationship
• Partner with the Relationship Manager as the point of a contact for the client; acting as a liaison to the Credit Department, the Commercial support staff and other internal business partners.
• Monitor loan repayment activities and financial condition of borrowing clients and take necessary action to collect past due accounts and ongoing repayment ability of all other accounts. May assume overall responsibility for the credit quality of the loan portfolio.
• May make presentations on specific loans and participate in the bank’s Loan Approval Process, recommending approval and appropriate structure of credits.
• Manage the renewal process by working with the Relationship Manager the client and the credit department.
• May act as a contact manager for non-borrowing accounts and loan clients for matters relating to other banking services.
• Participates in community and business functions/groups to ensure a positive image for the bank within the region’s marketplace.
• Perform other duties and special projects as needed.

• Bachelor’s degree or combination of education and directly related experience.
• Has 4 plus years of banking experience with a minimum of 1-2 years of direct portfolio management experience. 
• Demonstrates strong underwriting and projection skills.
• Has strong understanding of credit policy and procedures and is able to accurately risk-rate loans/credits, evaluates both cash-flow and collateral-based loans/credits
• Develop problem loan credit solutions.
• Has strong knowledge base in Treasury, FX and Derivative products and have demonstrated abilities in coordinating the resources of the back to bring effective full service solutions to the company.
• Excellent interpersonal skills with focus on quality and integrity.
• Minimum of 10 years of direct portfolio management experience.
• Strong Finance background and knowledge base in Treasury, FX, and Derivative products.
• Proven sales track record and strong negotiation skills