Mortgage Loan Advisor

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Asia markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

The Mortgage Loan Advisor proactively identifies, develops, and maintains a quality network of business relationships through self-sourced channels. This position will provide an exceptional mortgage lending experience to clients with a strong focus on client satisfaction and will actively solicit new business and maintain sources to achieve the financial performance.

• Responsible for generating business through direct marketing efforts to outside sources such as realtors, builders, attorneys, and professionals in the assigned areas to develop the mortgage business
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications, collecting relevant documents and information to satisfy loan conditions, primary face to face, as well as by phone
• Cross-sells and promotes the Bank and its services to the clients
• Maintain contacts with clients throughout the application process to keep them advise of status
• Maintain current and thorough knowledge of all lending programs, policies, procedures, and regulatory requirements
• Works closely with the mortgage operations teams from time of application through closing
• Perform other duties as assigned including contacting borrowers for loan retention purpose

• BA/BS degree in Finance, Economic, Accounting, or related field
• 5+ years’ experience in mortgage lending
• Experience with direct client service in a financial strongly preferred
• Working knowledge of agency loan guidelines, such as Fannie Mae
• Understanding of regulatory requirements interrelated to mortgage loan and home equity line of credit application processing
• Strong organization skills
• Strong adaptability to procedural and system evolutions changes
• Good verbal and written communication skills
• Exceptional attention to detail
• Experience and knowledge with Encompass (preferred)
• Excellent level of interpersonal skills to work effectively with others
• Ability to adhere to strict deadlines and changing priorities
• Require Nationwide Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act