Business Analyst

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

We are currently seeking a Business Analyst within our Centralized Operations group. This individual will work directly and collaboratively supporting Retail Banking, Business Banking, Operations, and Risk groups with project management, system/application support, design, testing, drafting procedures, and implementation. Individual will support large enterprise transformation and Operational Excellence initiatives. This position requires the individual to be a self-starter with excellent analysis skills and have the ability to influence and lead business units in driving effective short and long term solutions for Centralized Operations group.

• Assess current practices and workflows within the Centralized Operations department to identify and close any process gaps leading to enhanced risk management and overall department efficiency
• Facilitates short term process improvement efforts or small scale initiatives within the Centralized Operations team.  May facilitate internal workgroup meetings
• Analyzes, interpret, and recommend through formal proposals to bank management on new and effective ways to utilize and improve systems and processes
• Gather business requirements, functional requirements, and improvement ideas for existing or new systems and processes
• As needed, represents Centralized Operations in cross-functional workgroups and/or committees
• Collaborates with key business partners in Compliance, Legal, IT as well as internal teams to create any new MIS reporting that may provide greater visibility into the quality & efficiency of the process

• Minimum 3-5 years of progressive experience in Banking/Financial Services.
• Analyzes, interpret, and recommend through formal proposals to bank management on new and effective ways to utilize systems, processes, and reporting.
• Gather and draft business requirements, functional requirements, and improvement ideas as needed.
• Experience in data collection, system analysis, business process analysis, and documentation.
• Support multiple large to medium size initiatives simultaneously.
• Project management, planning, and organizational skills.
• Strong oral communication and presentation skills.
• Strong influencing skills
• Comfortable with rapid pace and ambiguity.
• Ability to work independently and with a cross functional teams.
• Draft new procedures, policies, and training materials.
• May train and guide the work of less experienced associates.
• Proficiency with key PC software (Word, Excel, PowerPoint, Visio, Access, Project, JMP)