The Loan Operations Quality Control Manager is responsible for the day to day management of a Loan Operations Quality Control Unit. The Unit’s functional responsibilities include but are not limited to, callbacks and quality reviews of post-closing loan data and monetary transactions for Commercial & Industrial, Specialized Lending, and Commercial Real Estate loans booked on the FIS loan system to ensure data accuracy, compliance with government requirements, federal and state laws and regulations, risk mitigation and company policies and procedures. Responsibilities include the identification of risk, proposing and implementing quality control process improvements thereof, and directing the performance Quality Control reviews through the use of ad hoc and system reports in order to ensure overall accuracy and completeness of the loan data. Responsibilities also include the training and oversight of Quality Control Unit associates.
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