Business Relationship Manager

Being the next generation Business Relationship Manager at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

As a Business Relationship Manager, you will play a key role in:

• Improving the lives of our customers and the well-being of their businesses through financial solutions, education, and advice.
• Ability to drive the priorities of the business and develop a plan to drive growth
• Proactively identifies, develops, and maintains a quality network of business relationships that services as a source of referrals for new business opportunities
• Drive business growth by engaging clients through omni channel

This role is meant for someone with a strong passion for driving growth by deepening existing relationships and cultivating new relationships, delivering exceptional service to customers, and building a Relationship Manager career in financial services.   

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.

• Achieve quarterly/annual goals through business generation of deposits, investments, mortgage, treasury management, loan referrals and international and other consumer products offered through East West Bank
• Individually contribute to overall team growth, performance, and business development
• Responsible for connecting with new and existing customers to determine their needs and advising them of appropriate products
• Ensure collaboration with all business partners within the bank
• Accountable for implementation of virtual delivery of growth plan, including sales goals, profitability, performance, and leads/sales prospect management
• Maintain and apply a thorough understanding of the bank’s cross border policy, client eligibility and all necessary business practices to ensure quality of NRA onboarding
• Perform other duties as assigned

• Bachelor’s degree or equivalent preferred
• 5+ years related banking experience and familiar with banking products
• Ability to work collaboratively across functions within the Bank
• Solid business acumen, and ability to learn entire business model
• Knowledge and understanding of banking products, market, and business trends
• Excellent communication (written and verbal) and interpersonal skills
• Strong leadership skills, high level of integrity, self-motivated and disciplined
• Strong problem-solving and networking skills
• Flexible in working hours for servicing overseas clients
• Proficiency in Microsoft Office