Internal Investigator

East West Bank is currently looking for an Internal Investigator for our Legal Department. The Internal Investigator will perform complex investigations related to internal employee fraud, abuse, and misconduct, I.D. theft, safe deposit claims and other employee related wrongful activities. The ideal candidate for this role is familiar with bank operations procedures and investigations related to fraud, including but not limited to, loan and various other bank related operations, products and services.  The individual will also conduct escalated and specialty investigations in addition to standard loss referral claims. The Internal Investigator will report directly to a senior level manager of the Legal Department.

• Responsible for the investigation of internal employee fraud, misconduct, abuse, and other employee related wrongful activities with minimal supervision.
• Prepare and thoroughly document factual and impartial findings in a timely and professional manner.
• Ensures significant investigative issues and/or trends are identified and escalated.
• Create and maintain a professional relationship with federal, state, and local law enforcement agencies and peers at other financial institutions to facilitate investigations.
• Conduct interviews of a highly sensitive nature with both customers and employees to determine facts and obtain statements.
• Maintain thorough understanding of current bank regulations, bank policies and procedures.
• Document results of investigations on case management system and meet reporting requirements of both internal and external entities.
• Prepares required reports in compliance with established regulatory requirements and awareness of bank policies.
• Suggest revisions to policies and procedures to facilitate loss prevention.
• Maintains relationships with key business partners and ensures proper internal parties are engaged during the course of investigations.
• Documents cases thoroughly and making appropriate reports, filings/notifications.
• Participate in litigation activities.
• Travel, as necessary.

• Bachelor’s degree or 5-10 years of internal investigations experience
• Professional Certification (Certified Fraud Examiner) a plus but not required.
• Strong understanding of consumer loans, commercial loans, bank operations, policies, procedures, systems, and operating rules
• Strong knowledge of investigative techniques, evidence gathering and interviewing skills
• Excellent oral and written communication
• Strong attention to detail