The Senior Business Analyst is responsible for supporting the Loan and/or Trade Operations business units in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or third party vendors. This position will also be responsible for the management of Loan and/or Trade Operations projects, development of system business requirements and perform User Acceptance Testing. This position...
The Loan Servicing Team Lead is responsible for the more complex activities within Loan Servicing with all related research and compliance with applicable laws and regulations. This position has responsibilities to provide guidance and direct workflow for Loan Servicing activities as well as coverage during peak volume and staff coverage. The position includes responsibilities for the training of Loan Servicing Specialist and includes research and monitoring in any of the activities relating to Loan Servicing. The Team Lead will back up the supervisor/manager as needed and provide quality control review.
The Customer Service Specialist serves as the primary point of contact for customers contacting the bank by phone or chat. This role is responsible for providing exceptional customer service, addressing account-related inquiries, resolving issues, and identifying opportunities to promote bank services while maintaining compliance with banking regulations and security standards. They review call data, monitor performance metrics, and identify trends or issues. Additionally, they may develop reports, recommend process improvements, and provide guidance to junior analysts or team leaders.
We're looking for a highly organized, detail-oriented Marketing Operations Specialist who enjoys turning strategy into efficient, scalable execution. You'll combine marketing technology, process management, data, and cross-functional coordination to help campaigns move smoothly from intake through launch and reporting. Curious and solutions-oriented, you can juggle multiple priorities, identify opportunities to improve workflows, and support teams in using marketing tools effectively and consistently.
East West Bank is seeking a Senior Marketing Data Analyst to support data-driven marketing strategies and business decisions across the organization. This role will analyze customer marketing, campaign, and channel data to identify trends, measure performance, and develop actionable insights that support customer acquisition, engagement, retention, and growth.
The ideal candidate combines strong analytical and technical capabilities with business acumen and the ability to communicate insights clearly to stakeholders at various levels of the organization.
East West Bank is seeking a Portfolio Manager for the Healthcare Finance specialty lending group responsible for underwriting, credit monitoring, and portfolio management. Primary responsibilities include analyzing financial data to determine the merits of loan requests, recommending structure, as well as identifying cross selling/referring opportunities of other services.
The Creative Services Manager is a strategic storyteller and presentation specialist responsible for transforming complex business concepts, research, partnership initiatives, and executive priorities into clear, compelling, and visually engaging materials. This role leads the development of high-impact presentations, pitch decks, brand marketing materials, and other strategic creative requests that support organizational and marketing objectives.
Serving as a bridge between business strategy and creative execution, the Creative Services Manager...
Being the next generation Senior Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Sr. Relationship Banker, you will play a key role in
- managing, retaining, and acquiring long-lasting win-win...
East West Bank is seeking a highly technical, hands-on Senior Engineering Leader to join the IT Business Solutions team. This leader will serve as a player-coach—setting engineering direction while remaining actively engaged in solution design, code reviews, and critical development work. The role will partner with business stakeholders, architects, cybersecurity, infrastructure, and delivery teams to build, modernize, and support secure, resilient banking applications. The ideal candidate combines deep software engineering expertise with strong knowledge of Azure or AWS, enterprise integration, operational reliability, and the governance expectations of a...
Job ID
2026-13568
Category
Engineering
Position Type
Full-Time
Location
US-CA-El Monte | US-TX-Houston | US-TX-Dallas
We are currently seeking a Senior Fraud Analyst. The Senior Fraud Analyst will be responsible for identifying, investigating and mitigating potential fraudulent activity involving users of our new online and mobile banking platform along with the various services being offered.
Job ID
2026-13567
Category
Audit/Risk Management
Position Type
Full-Time
Location
US-TX-Houston | US-TX-Dallas | US-CA-Pasadena | US-CA-El Monte
We are currently seeking a Commercial Loan Closing Administrator. The Commercial Loan Closing Administrator is an in-office role and is responsible for performing the tasks related to loan closing/funding, callback/QC of loans booked, as well as liaison among internal and external parties, such as lending units, loan servicing and third-party closing agents including attorneys.
The primary role of FX Risk Analyst is to support daily Risk management function of FX Business. This position will be required to further develop a foundation of both FX industry knowledge, and will also be required to operationally understand Risk Management in related to FX Business.
Job ID
2026-13565
Category
Banking Operations/Back Office
Position Type
Full-Time
Location
US-CA-Pasadena | US-TX-Houston | US-IL-Chicago | US-KS-Overland Park
East West Bank is seeking a Senior BSA Analyst primary function is to complete SAR investigations, SAR filings, and conduct periodic EDD reviews of the bank's high-risk customers.
The Social Media & Digital Engagement Manager will lead the Bank’s enterprise social media strategy, governance, content, creator partnerships, and engagement across English and Chinese-language platforms. This strategic, hands-on leader will use owned and external channels to strengthen brand equity, customer relationships, executive visibility, and business growth.
The role will manage a social media team and collaborate with Brand Marketing, Public Relations, Media & Advertising, Business Lines, Legal, Compliance, Risk Management, and Executive...
Job ID
2026-13560
Category
Marketing
Position Type
Full-Time
Location
US-NY-New York | US-NY-New York | US-TX-Houston
East West Bank is seeking a highly experienced AI Governance to lead the design, implementation, and operationalization of the bank’s enterprise AI governance framework. This role is designed for a hands-on governance leader with deep expertise in AI governance, data governance, risk management, and regulatory compliance within highly regulated industries. The ideal candidate combines practical implementation experience with strong understanding of AI/ML technologies, enterprise controls, data risk, model risk, operational governance, and responsible AI practices. The role will partner across business, technology, data, legal, risk, compliance, audit, and operations teams to establish...
We are looking for Risk and Operations Fraud Supervisor to join our global payment operations group. The position is responsible for building and managing teams of fraud analysts and supporting the review of potential fraud across various channels ( including but not limited to electronic payments, online banking, deposit/check fraud, and identity theft/account takeover).
East West Bank is currently seeking a Branch Manager. This position is responsible for business development and bank product sales. The BM manages the branch using effective strategies to make sure that annual branch goals are met. He/she also provides exceptional customer service to all clients, works with other product managers to refer bank products to business partners, and maintains adherence to all policies and procedures to ensure compliance.
As an East West Bank...
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
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Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As an Associate Banker, you will play a key role in
- helping customers with their day-to-day financial needs
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